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CASHIER/EXPO

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, dependable, and have a positive attitude. Strong communication, guest service skills, and basic math/computer skills are essential. Weekend availability is needed.
  • You will greet customers, manage orders, operate the POS, handle cash, ensure order accuracy, address complaints, maintain menu knowledge, and uphold company policies with a positive attitude.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior restaurant experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Cashier/Expo Training Certification
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
  • Field inside, drive-thru, and phone orders
  • Performs work of other team members as needed
  • Operating a Point of Sale system [POS], accurately reconcile daily check outs, sales, tips, and credit cards
  • Proper cash handling procedures at all times
  • Abide by policies and procedures for comps, voids, employee food, and customer loyalty program
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Addresses customer complaints and reports to SL and/or GM
  • Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What is the employment type for the Cashier/Expo position?

The employment type for the Cashier/Expo position is part-time.

What are the working hours for this position?

The scheduled working hours range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

Is previous restaurant experience required for this job?

Previous restaurant experience is preferred but not required for the Cashier/Expo position.

What kind of training is required for this position?

The Cashier/Expo is required to successfully complete and meet the requirements of the General Team Member Training Certification and the Cashier/Expo Training Certification.

What are the age requirements for applicants?

Applicants must be 18 years of age or older.

What skills are necessary for the Cashier/Expo role?

Necessary skills include exceptional communication skills, guest service skills, basic math and computer skills, and a willingness to learn in a fast-paced sales environment.

What should I expect in terms of physical demands for this job?

The role involves continuous standing, frequent walking, bending, squatting, and grasping. Light lifting of food items and paper goods is required, while heavier lifting is generally not expected.

How important is customer service in this role?

Customer service is crucial; the Cashier/Expo is responsible for ensuring superior customer satisfaction and managing customer interactions positively.

Will I need reliable transportation for this job?

Yes, reliable transportation is required for the Cashier/Expo position.

Is there a dress code for this position?

Yes, the Cashier/Expo is expected to maintain professional dress, speech, and behavior at all times.

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!