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CASHIER/EXPO

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d'Lite Healthy On The Go

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad with strong communication and guest service skills. Prior restaurant experience preferred. Weekend availability and reliable transportation needed.
  • You will greet customers, process orders, manage cash, ensure order accuracy, address complaints, and maintain a professional demeanor while following company policies and maintaining attendance.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior restaurant experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Cashier/Expo Training Certification
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
  • Field inside, drive-thru, and phone orders
  • Performs work of other team members as needed
  • Operating a Point of Sale system [POS], accurately reconcile daily check outs, sales, tips, and credit cards
  • Proper cash handling procedures at all times
  • Abide by policies and procedures for comps, voids, employee food, and customer loyalty program
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Addresses customer complaints and reports to SL and/or GM
  • Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the main responsibilities of the Cashier/Expo position?

The main responsibilities include greeting customers, guiding them through the menu, processing orders efficiently, operating the Point of Sale system, ensuring order accuracy, handling customer complaints, and maintaining a professional and positive attitude.

Is prior restaurant experience necessary for this position?

No, prior restaurant experience is preferred but not required.

What is the minimum age requirement for applicants?

Applicants must be at least 18 years of age.

What training certifications must be completed for this position?

The successful completion of the General Team Member Training Certification and the Cashier/Expo Training Certification is required.

What type of schedule can I expect as a Cashier/Expo?

Scheduled working hours range from Sunday to Saturday, typically from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

Are weekends required for this position?

Yes, availability to work on weekends is required.

What skills are necessary for the Cashier/Expo position?

Necessary skills include exceptional communication and guest service skills, basic math and computer skills, and the ability to learn quickly in a fast-paced environment.

Is there a dress code for this position?

Yes, professional dress, speech, and behavior must be maintained at all times.

Do I need reliable transportation for this job?

Yes, reliable transportation is required to commute to the workplace.

What physical demands are associated with the Cashier/Expo role?

The position requires continuously standing, frequently walking, and lifting/carrying items weighing up to 20 lbs.

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d'Lite Healthy On The Go

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!