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CASHIER/EXPO

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, dependable, with a positive attitude, great communication skills, basic math, and computer skills. Weekend availability and reliable transportation are needed.
  • You will greet customers, process orders, handle cash, maintain menu knowledge, ensure order accuracy, address complaints, and adhere to company policies while working various shifts.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior restaurant experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Cashier/Expo Training Certification
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
  • Field inside, drive-thru, and phone orders
  • Performs work of other team members as needed
  • Operating a Point of Sale system [POS], accurately reconcile daily check outs, sales, tips, and credit cards
  • Proper cash handling procedures at all times
  • Abide by policies and procedures for comps, voids, employee food, and customer loyalty program
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Addresses customer complaints and reports to SL and/or GM
  • Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the working hours for the Cashier/Expo position?

The scheduled working hours for this position range from Sunday to Saturday from 5:30am to 5:30pm, with shifts varying from 4 to 8 hours in length.

Is prior restaurant experience required for this role?

Prior restaurant experience is preferred but not required for this position.

What is the minimum age requirement for applicants?

Applicants must be 18 years of age or older.

Are there any educational requirements for the Cashier/Expo position?

A high school diploma or equivalent is required for this position.

What kind of training is required for this role?

The Cashier/Expo must successfully complete the General Team Member Training Certification and the Cashier/Expo Training Certification.

Is there a focus on customer service in this role?

Yes, customer service is a key responsibility, and the Cashier/Expo is expected to provide superior customer satisfaction.

What skills are essential for the Cashier/Expo position?

Essential skills include exceptional communication, guest service skills, basic math, and computer skills.

Will the Cashier/Expo need to operate a Point of Sale system?

Yes, the Cashier/Expo will be responsible for operating a Point of Sale system (POS) and accurately reconciling daily checkouts.

Are team members expected to maintain a professional appearance?

Yes, team members must maintain professional dress, speech, and behavior at all times.

Is availability on weekends required for this position?

Yes, availability to work on weekends is required.

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!