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CASHIER/EXPO

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school graduate, dependable, positive, and courteous. Strong communication, basic math, and computer skills needed. Weekend availability and reliable transportation required.
  • You will greet customers, process orders, manage cash, ensure order accuracy, handle complaints, maintain menu knowledge, and uphold company policies while providing excellent service.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior restaurant experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Cashier/Expo Training Certification
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
  • Field inside, drive-thru, and phone orders
  • Performs work of other team members as needed
  • Operating a Point of Sale system [POS], accurately reconcile daily check outs, sales, tips, and credit cards
  • Proper cash handling procedures at all times
  • Abide by policies and procedures for comps, voids, employee food, and customer loyalty program
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Addresses customer complaints and reports to SL and/or GM
  • Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the working hours for the Cashier/Expo position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts ranging from 4 to 8 hours in length.

What are the main responsibilities of a Cashier/Expo?

The main responsibilities include greeting customers, guiding them through the menu, processing payments, managing orders, ensuring customer satisfaction, and adhering to company policies and procedures.

Is prior restaurant experience required for this position?

Prior restaurant experience is preferred but not required.

What skills are necessary for the Cashier/Expo role?

Necessary skills include exceptional communication and guest service skills, basic math and computer skills, a positive attitude, and the ability to learn in a fast-paced environment.

What certifications are required for this position?

Successful completion of the General Team Member Training Certification and the Cashier/Expo Training Certification is required.

Do I need to be available on weekends?

Yes, availability to work on weekends is required for this position.

Is there a dress code for the Cashier/Expo role?

Yes, professional dress, speech, and behavior are required at all times.

What is the age requirement to apply for this position?

Applicants must be 18 years of age or older.

How can I demonstrate my willingness to learn in this role?

You can demonstrate your willingness to learn by being open to training, asking questions when unsure, and showing commitment to improving your skills in a fast-paced sales environment.

Will I receive training for this position?

Yes, you will receive training through the General Team Member Training Certification and the Cashier/Expo Training Certification.

What physical demands are associated with the Cashier/Expo position?

This position requires continuous standing, frequent walking, bending, squatting, and grasping, with occasional lifting of items up to 35 lbs.

How will my performance be evaluated as a Cashier/Expo?

Your performance will be evaluated based on customer satisfaction, adherence to company policies, and your ability to execute your responsibilities at a superior level.

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!