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CASHIER/EXPO

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Scottsdale

AI generated summary

  • You must be 18+, a high school grad, dependable, positive, and courteous, with good communication and math skills. Restaurant experience and weekend availability preferred; training certifications required.
  • You will greet customers, manage orders, operate the POS system, handle cash, ensure order accuracy, address complaints, and maintain a positive, professional demeanor throughout your shifts.

Requirements

  • 18+ years of age
  • High school graduate
  • Prefer prior restaurant experience, it is not required
  • Dependable, honest, trustworthy, possesses integrity
  • Positive attitude and great personal drive
  • Courteous and enthusiastic
  • Willingness and ability to learn in a fast-paced sales environment
  • Exceptional communication skills
  • Exceptional guest services skills
  • Basic math and computer skills
  • Prefer proficiency on Aloha POS, it is not required
  • Prefer ability to handle multiple projects simultaneously and efficiently
  • Successful completion of General Team Member Training Certification
  • Successful completion of Cashier/Expo Training Certification
  • Availability to work on weekends
  • Reliable transportation

Responsibilities

  • Ensures that customers are professionally and enthusiastically greeted, guided through menu, and processed efficiently with a friendly, positive attitude aligning with company core values
  • Superior knowledge of entire menu, ingredients, modifications, allergens, upcharge costs
  • Field inside, drive-thru, and phone orders
  • Performs work of other team members as needed
  • Operating a Point of Sale system [POS], accurately reconcile daily check outs, sales, tips, and credit cards
  • Proper cash handling procedures at all times
  • Abide by policies and procedures for comps, voids, employee food, and customer loyalty program
  • Completes position Primary and Secondary Responsibilities as well as Daily Duties at a superior level
  • Addresses customer complaints and reports to SL and/or GM
  • Performs table touches to ensure order accuracy, food quality, needed refills, and guest satisfaction
  • Keeps company passwords and intellectual property confidential
  • Demonstrates a positive, helpful attitude as well as presenting professional conduct and appearance at all times
  • Use, implementation, and adherence to all company policies, procedures, systems and processes
  • Regular and predictable attendance: The scheduled working hours for this position range from Sunday – Saturday from 5:30am to 5:30pm and shifts range from 4 to 8 hours in length

FAQs

What are the working hours for the Cashier/Expo position?

The scheduled working hours for this position range from Sunday to Saturday, from 5:30 am to 5:30 pm, with shifts lasting between 4 to 8 hours.

Is previous restaurant experience required for this position?

Prior restaurant experience is preferred, but it is not required.

What certifications are required for the Cashier/Expo role?

Candidates must successfully complete the General Team Member Training Certification and the Cashier/Expo Training Certification.

Are there any age requirements for this position?

Yes, applicants must be 18 years of age or older.

What skills are essential for the Cashier/Expo position?

Essential skills include exceptional communication and guest service skills, basic math and computer skills, a positive attitude, and the ability to learn quickly in a fast-paced environment.

What is expected of the Cashier/Expo regarding customer interactions?

The Cashier/Expo is responsible for greeting customers enthusiastically, guiding them through the menu, processing payments, and ensuring overall customer satisfaction.

Will the Cashier/Expo handle cash and payment transactions?

Yes, the Cashier/Expo will operate a Point of Sale system (POS), accurately reconcile daily checkouts, and adhere to proper cash handling procedures at all times.

Is there a need for reliable transportation for this position?

Yes, reliable transportation is required.

What physical demands are associated with the Cashier/Expo role?

The position requires continuously standing, frequently walking, and occasionally lifting items weighing up to 20 lbs, such as a water dispenser.

Are there opportunities for growth within the company for a Cashier/Expo?

Yes, there are opportunities to grow as the company begins a period of exciting growth.

We provide a healthy alternative to 'fast food' without sacrificing taste or convenience for people on-the-go.

Travel & Leisure
Industry
1-10
Employees
2007
Founded Year

Mission & Purpose

d'Lite Healthy On The Go is an emerging quick-serve, health-conscious kitchen and coffee house brand, offering even more convenience with its drive-thru model. We provide a healthy alternative to ‘fast food’ without sacrificing taste or convenience for people on – the – go. We offer organic and all natural fresh ingredients, including locally grown produce when available. We choose to reduce impact on the environment by recycling and using earth friendly products. d'Lite has a cult-like following and truly delivers 'health fast-food'. d'Lite Healthy On The Go is currently seeking to award franchises to owner | operators in the Southwest market. Visit us online and complete an Online Inquiry Form to get started!