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Casual Centre Assistant at Abberton Reservoir Nature Discovery Centre

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Essex Wildlife Trust

14d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Colchester
  • 18hrs left

AI generated summary

  • You need to be a friendly team player with customer service skills, able to operate tills and use a barista machine, available for casual hours, mainly on weekends and school holidays.
  • You will serve customers, operate tills, prepare drinks, maintain cleanliness, restock shelves, and ensure excellent customer service while collaborating with volunteers in a visitor centre team.

Requirements

  • We are looking for a Centre Assistant to join us on a casual worker agreement at our Nature Discovery Park at Abberton Reservoir, near Colchester.
  • As a Casual Centre Assistant, the role will include serving customers in both retail and food and beverage areas, operating tills, and preparing drinks using the barista machine.
  • You will work closely with our dedicated volunteers, who are passionate about supporting the Trust’s mission.
  • The post holder will need to be a team player who can engage in a welcoming and professional way with our visitors - ensuring excellent customer service is always at the forefront.
  • We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role.
  • There are no set hours under a casual contract and any available hours are made available to accept or decline.
  • Casual hours available will usually be being the hours of 9am and 5pm, Monday to Sunday, all-year round.
  • The majority of available hours are likely to be during School Holidays and weekend opening hours.

Responsibilities

  • We are looking for a Centre Assistant to join us on a casual worker agreement at our Nature Discovery Park at Abberton Reservoir, near Colchester.
  • As a Casual Centre Assistant, the role will include serving customers in both retail and food and beverage areas, operating tills, and preparing drinks using the barista machine. Responsibilities also include maintaining a clean and organised environment and restocking shelves. You will work closely with our dedicated volunteers, who are passionate about supporting the Trust’s mission. All revenue generated from our visitor centres directly funds vital conservation work across our reserves in Essex.
  • Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors - ensuring excellent customer service is always at the forefront.

FAQs

What is the closing date for applications?

The closing date for applications is Tuesday 15 October 2024.

What is the salary for the Casual Centre Assistant position?

The salary for the position is £11.44 per hour.

What type of contract is offered for this role?

The role is offered on a casual contract basis.

What are the working hours for this position?

The working hours are flexible, with casual hours usually available between 9am and 5pm, Monday to Sunday, all year round.

Where is the Abberton Reservoir Nature Discovery Centre located?

The Nature Discovery Centre is located at Abberton Reservoir, Church Rd, Layer-de-la-Haye, Colchester, Essex, CO2 0EU.

What responsibilities will the Casual Centre Assistant have?

Responsibilities include serving customers in retail and food and beverage areas, operating tills, preparing drinks using the barista machine, maintaining a clean environment, and restocking shelves.

Is there a requirement for previous experience in customer service?

While previous experience in customer service is beneficial, we are looking for a friendly individual with an interest in customer service to join our team.

Will I be working alone or as part of a team?

You will be working as part of a visitor centre team and will closely collaborate with dedicated volunteers.

When are the majority of the casual hours likely to be available?

The majority of the available hours are likely to be during school holidays and weekend opening hours.

How can I apply for this position?

To apply, please complete an application form via our website by 9:00am on Tuesday 15 October 2024.

Essex Wildlife Trust

Essex Wildlife Trust is the county’s leading conservation charity.

Non-profit
Industry
51-200
Employees
1959
Founded Year

Mission & Purpose

We are the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature. We manage nature reserves and discovery parks across the county, providing outstanding outdoor learning and preserving places of wonder. Founded in 1959 by volunteers, we protect over 8,400 acres of land across 87 sites and are supported by 39,000 members. Our climate is in crisis and nature needs our help. Together we can protect the future. Join us.