Casual Sales Assistant

Evans Cycles

Nov 14

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Sales & Business Development

Requirements

Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.
We are looking for a candidate who can work during the week for full or half days. This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered.

Responsibilities

Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

FAQs

What is the role of a Casual Sales Assistant at Evans Cycles?

The role involves providing exceptional customer service, assisting customers in finding bicycles and accessories, sharing product knowledge, and maintaining a clean and organized store appearance.

What qualifications are required for the Casual Sales Assistant position?

Candidates should have strong customer service skills, product knowledge of bicycles and accessories, sales experience, stock management abilities, cash handling skills, and an understanding of safety protocols.

Are there guaranteed hours for this role?

No, this role has no guaranteed hours of work; hours can vary from week to week, and there may be weeks with no hours offered.

What kind of customer service is expected from a Sales Assistant?

Sales Assistants are expected to greet and assist customers in a friendly and professional manner, answer questions, and provide guidance on product selection.

How should Sales Assistants engage with customers?

Sales Assistants should actively engage with customers to identify their needs and recommend appropriate products, including upselling and cross-selling when necessary to meet sales targets.

Is knowledge of cycling products and trends important for this role?

Yes, developing a deep understanding of the range of bicycles, components, accessories, and clothing, as well as staying informed about the latest cycling trends and technologies, is essential.

What are the responsibilities regarding stock management?

Responsibilities include helping with inventory management, restocking shelves, checking stock levels, and reporting any discrepancies.

What are the cash handling responsibilities for this position?

Sales Assistants must accurately handle cash, credit card transactions, and other payment methods at the point of sale.

Is there a requirement for Sales Assistants to assist with merchandising?

Yes, Sales Assistants should assist with store merchandising by ensuring that products are displayed attractively and organized.

What safety protocols should Sales Assistants promote?

Sales Assistants should promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

Evans Cycles

Enjoy the Ride!

Retail & Consumer Goods

Industry

1001-5000

Employees

1921

Founded Year

Mission & Purpose

We are all about helping people get out there to ‘Enjoy the Ride’! What started out as a local bike shop, way back in 1921, has grown to become the UKs No1 Specialist Bike Retailer…and we’re still obsessed by life on two wheels. Our 70 stores are full of people who get really giddy about bikes - riders and mechanics who’ll happily share their knowledge and experience - and our website has become the one stop shop for the best cycling brands in the world.