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Casual Sales Assistant - Flannels



9d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Southampton
  • Quick Apply

AI generated summary

  • You must have excellent communication, teamwork, customer focus, energy, confidence, fashion passion, professionalism, flexibility, and reliability. Join us at Flannels!
  • You will welcome customers warmly, assist with their needs, process transactions, stay updated on merchandise, provide high-level customer service, and maintain store standards according to company policies.


  • Excellent communication skills
  • Able to work effectively within a team environment
  • Customer focused
  • Personal Qualities
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Fashion conscious and trend aware
  • Flexible and reliable


  • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • Ask open questions to find out customers needs
  • To recommend, select and locate the correct merchandise for the customers needs
  • To provide information about in store offers, promotions and store cards
  • To receive and process cash and card transactions
  • Be aware of latest trends and remain fully updated on product knowledge
  • Maintain a customer friendly and customer focused environment at all times.
  • Guarantee a high level of customer service at all times.
  • Educate and guide customers about Flannels, the brands and the product we sell.
  • Offer alternatives and add on sales as and when necessary
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all Flannels policies and procedures at all times


What are the key contribution areas for a Casual Sales Assistant at Flannels?

The key contribution areas include greeting customers warmly, helping them find the merchandise they need, providing information about in-store offers, processing transactions, staying updated on product knowledge, maintaining a customer-friendly environment, and ensuring high levels of customer service.

What skills and knowledge are required for this role?

Excellent communication skills, the ability to work effectively in a team, and a customer-focused mindset are essential for a Casual Sales Assistant at Flannels.

What personal qualities are important for someone in this role?

Personal qualities such as high energy, confidence, a positive attitude, a passion for fashion retail, professionalism, fashion-consciousness, flexibility, and reliability are all important for success as a Casual Sales Assistant at Flannels.

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Retail & Consumer Goods
Founded Year

Mission & Purpose

Flannels is a premium retailer offering an extensive range of designer fashion for men, women, and children. They specialise in high-end clothing, footwear, and accessories from iconic brands and emerging designers. Their mission is to provide customers with the latest luxury fashion trends, ensuring a superior shopping experience both in-store and online. Flannels is dedicated to delivering exceptional service and a curated selection of stylish, high-quality products, aiming to make luxury fashion accessible and enjoyable for all.