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Casual Sales Assistant - Flannels

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  • Job
    Full-time
    Entry & Junior Level
  • Sales & Business Development
    Hospitality & Retail
  • London

Requirements

  • Excellent communication skills
  • Able to work effectively within a team environment
  • Customer focused
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Fashion conscious and trend aware
  • Flexible and reliable

Responsibilities

  • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • Ask open questions to find out customers needs
  • To recommend, select and locate the correct merchandise for the customers needs
  • To provide information about in store offers, promotions and store cards
  • To receive and process cash and card transactions
  • Be aware of latest trends and remain fully updated on product knowledge
  • Maintain a customer friendly and customer focused environment at all times
  • Guarantee a high level of customer service at all times
  • Educate and guide customers about Flannels, the brands and the product we sell
  • Offer alternatives and add on sales as and when necessary
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all Flannels policies and procedures at all times

FAQs

What is the role of a Casual Sales Assistant at Flannels?

The role of a Casual Sales Assistant at Flannels involves greeting customers, understanding their needs, recommending products, providing information about promotions, processing transactions, and maintaining a customer-friendly environment.

Is previous retail experience required for this position?

While previous retail experience is beneficial, it is not explicitly required. A passion for fashion retail and strong communication skills are essential.

What are the working hours for this position?

This role has no guaranteed hours of work; hours can vary from week to week, and there may be weeks when no hours of work are offered.

What qualifications or skills are needed for this role?

Key qualifications include excellent communication skills, the ability to work effectively in a team, and a customer-focused attitude. Personal qualities like confidence, enthusiasm, and fashion consciousness are also important.

How does Flannels ensure a high level of customer service?

Flannels ensures a high level of customer service by providing staff with extensive product knowledge, training on customer engagement, and promoting a customer-friendly environment.

Are there opportunities for personal development within the company?

Yes, Flannels encourages team members to think fearlessly and own their roles, providing opportunities for personal development and growth within the company.

Is fashion knowledge important for this role?

Yes, being fashion-conscious and aware of trends is crucial for providing effective customer service and product recommendations.

Will I need to handle cash and card transactions?

Yes, as a Casual Sales Assistant, you will be responsible for receiving and processing cash and card transactions.

What does Flannels mean by "think without limits"?

"Think without limits" encourages employees to approach tasks fearlessly, think creatively, and collaborate effectively with the team to achieve results.

What is the company's approach to teamwork?

Flannels values teamwork by promoting effective collaboration, supporting each other, and creating a positive work environment that drives projects to completion.

✨ Life through the lens of fashion, art and music 📹 Captured, created and curated for you 👉 #WelcomeToNewLuxury

Retail & Consumer Goods
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Flannels is a premium retailer offering an extensive range of designer fashion for men, women, and children. They specialise in high-end clothing, footwear, and accessories from iconic brands and emerging designers. Their mission is to provide customers with the latest luxury fashion trends, ensuring a superior shopping experience both in-store and online. Flannels is dedicated to delivering exceptional service and a curated selection of stylish, high-quality products, aiming to make luxury fashion accessible and enjoyable for all.

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