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Casual Sales Assistant - Flannels

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Flannels

8d ago

  • Job
    Full-time
    Entry & Junior Level
  • Sales & Business Development
    Hospitality & Retail
  • Chichester
  • Quick Apply

AI generated summary

  • You need excellent communication skills, a team player mindset, customer focus, high energy, confidence, enthusiasm, a passion for fashion, professionalism, trend awareness, and flexibility.
  • You will greet customers, identify their needs, recommend products, process transactions, provide information on promotions, maintain store standards, and ensure a high level of customer service.

Requirements

  • Excellent communication skills
  • Able to work effectively within a team environment
  • Customer focused
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Fashion conscious and trend aware
  • Flexible and reliable

Responsibilities

  • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • Ask open questions to find out customers needs
  • To recommend, select and locate the correct merchandise for the customers needs
  • To provide information about in store offers, promotions and store cards
  • To receive and process cash and card transactions
  • Be aware of latest trends and remain fully updated on product knowledge
  • Maintain a customer friendly and customer focused environment at all times.
  • Guarantee a high level of customer service at all times.
  • Educate and guide customers about Flannels, the brands and the product we sell.
  • Offer alternatives and add on sales as and when necessary
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all Flannels policies and procedures at all times.

FAQs

What is the role of a Casual Sales Assistant at Flannels?

The role of a Casual Sales Assistant at Flannels involves greeting customers, understanding their needs, recommending products, processing transactions, and maintaining a customer-friendly environment.

What qualifications are required for this position?

The qualifications include excellent communication skills, the ability to work effectively in a team, a customer-focused attitude, and a passion for fashion retail.

Are there any specific personal qualities sought for this role?

Yes, candidates should possess a high level of personal energy, confidence, positivity, professionalism, fashion consciousness, flexibility, and reliability.

Will I receive training on products and brands sold at Flannels?

Yes, you will be educated and guided on Flannels, the brands, and the products we sell, and you will need to stay updated on the latest trends and product knowledge.

Is this position full-time or part-time?

This position is casual, meaning there are no guaranteed hours of work; hours can vary week to week, and there may be weeks with no work offered.

What are the responsibilities regarding sales transactions?

Responsibilities include receiving and processing cash and card transactions while ensuring high levels of customer service throughout the process.

Is there a dress code for this role?

While a specific dress code is not mentioned, being fashion conscious and trend aware is emphasized, suggesting that a professional and stylish appearance is expected.

What kind of work environment can I expect at Flannels?

You can expect a customer-friendly and focused environment where a high level of customer service is guaranteed at all times.

How does Flannels support employee development?

Flannels encourages employees to think without limits, own their roles and results, and remain relevant to people, partners, and the planet, promoting personal and professional growth.

Will I be required to work weekends or holidays?

The job description does not specify, but as a casual position, you may be required to work weekends and holidays depending on store needs and scheduling.

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Retail & Consumer Goods
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Flannels is a premium retailer offering an extensive range of designer fashion for men, women, and children. They specialise in high-end clothing, footwear, and accessories from iconic brands and emerging designers. Their mission is to provide customers with the latest luxury fashion trends, ensuring a superior shopping experience both in-store and online. Flannels is dedicated to delivering exceptional service and a curated selection of stylish, high-quality products, aiming to make luxury fashion accessible and enjoyable for all.