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Casual Sales Assistant - Flannels

  • Job
    Entry Level
  • Hospitality & Retail
  • Glasgow
  • Quick Apply

AI generated summary

  • You need excellent communication, teamwork, and customer focus. Show energy, confidence, fashion passion, and reliability. Stay trendy and professional.
  • You will greet customers, suggest products, process transactions, and maintain a customer-focused environment. Stay updated on trends, offer alternatives, and ensure store standards are met. Follow Flannels policies and provide excellent customer service.


  • Excellent communication skills
  • Able to work effectively within a team environment
  • Customer focused
  • Personal Qualities:
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Fashion conscious and trend aware
  • Flexible and reliable


  • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • Ask open questions to find out customers needs
  • To recommend, select and locate the correct merchandise for the customers needs
  • To provide information about in store offers, promotions and store cards
  • To receive and process cash and card transactions
  • Be aware of latest trends and remain fully updated on product knowledge
  • Maintain a customer friendly and customer focused environment at all times.
  • Guarantee a high level of customer service at all times.
  • Educate and guide customers about Flannels, the brands and the product we sell.
  • Offer alternatives and add on sales as and when necessary
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all Flannels policies and procedures at all times.


What are the key contribution areas of the Casual Sales Assistant role at Flannels?

The key contribution areas include greeting customers, identifying their needs, recommending and locating merchandise, processing transactions, staying updated on product knowledge, maintaining a customer-friendly environment, and ensuring store standards are met.

What skills and knowledge are required for the Casual Sales Assistant position at Flannels?

The required skills and knowledge include excellent communication, teamwork, and customer focus.

What personal qualities are important for a Casual Sales Assistant at Flannels?

Personal qualities such as high energy, confidence, positivity, passion for fashion retail, professionalism, and flexibility are important for the role.

How should a Casual Sales Assistant at Flannels interact with customers?

Sales Assistants should greet customers warmly, ask open questions to understand their needs, recommend suitable products, inform them about promotions, and provide excellent customer service throughout their shopping experience.

How can a Casual Sales Assistant stay updated on the latest trends and product knowledge at Flannels?

Casual Sales Assistants can stay updated on trends and product knowledge by regularly attending trainings, reading fashion magazines and websites, and staying engaged with the store's merchandise.

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.