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Casual Sales Assistant - Flannels

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  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Kingston upon Hull

Requirements

  • Excellent communication skills
  • Able to work effectively within a team environment
  • Customer focused
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Fashion conscious and trend aware
  • Flexible and reliable

Responsibilities

  • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • Ask open questions to find out customers needs
  • To recommend, select and locate the correct merchandise for the customers needs
  • To provide information about in store offers, promotions and store cards
  • To receive and process cash and card transactions
  • Be aware of latest trends and remain fully updated on product knowledge
  • Maintain a customer friendly and customer focused environment at all times
  • Guarantee a high level of customer service at all times
  • Educate and guide customers about Flannels, the brands and the product we sell
  • Offer alternatives and add on sales as and when necessary
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all Flannels policies and procedures at all times

FAQs

What is the job title for this position?

The job title for this position is Casual Sales Assistant at Flannels.

What type of company is Flannels?

Flannels is a luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels.

Are there guaranteed hours of work for this role?

No, this role has no guaranteed hours of work, and hours can vary from week to week, with some weeks potentially offering no hours at all.

What are the main responsibilities of a Casual Sales Assistant at Flannels?

Main responsibilities include greeting customers, identifying their needs, recommending merchandise, processing transactions, maintaining store standards, and ensuring a high level of customer service.

What personal qualities are required for this position?

Required personal qualities include high energy, confidence, positivity, passion for fashion retail, professionalism, trend awareness, flexibility, and reliability.

What skills are necessary for a Sales Assistant at Flannels?

Necessary skills include excellent communication, teamwork ability, and a customer-focused approach.

How does Flannels encourage teamwork among its employees?

Flannels emphasizes working effectively within a team environment and encourages employees to take ownership of their roles and results.

Is there a focus on customer service at Flannels?

Yes, there is a strong emphasis on providing a high level of customer service and maintaining a customer-friendly environment at all times.

What is the dress code or style expectation for employees?

Employees are expected to be fashion-conscious and trend-aware, reflecting the luxury branding of Flannels.

What is the attitude Flannels expects from its employees?

Flannels expects employees to have a positive and enthusiastic "can-do" attitude, which helps in providing exceptional service and driving projects to completion.

✨ Life through the lens of fashion, art and music 📹 Captured, created and curated for you 👉 #WelcomeToNewLuxury

Retail & Consumer Goods
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Flannels is a premium retailer offering an extensive range of designer fashion for men, women, and children. They specialise in high-end clothing, footwear, and accessories from iconic brands and emerging designers. Their mission is to provide customers with the latest luxury fashion trends, ensuring a superior shopping experience both in-store and online. Flannels is dedicated to delivering exceptional service and a curated selection of stylish, high-quality products, aiming to make luxury fashion accessible and enjoyable for all.

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