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Casual Stockroom Assistant - Flannels

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Flannels

Oct 24

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Southampton

Requirements

  • Must be able to work from 7am across a 7 day working week.
  • Excellent communication skills
  • Able to work effectively within a team environment
  • Customer focused
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Fashion conscious and trend aware
  • Flexible and reliable

Responsibilities

  • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • To deal with large quantities of stock and price changes.
  • To ensure replenishment and stock picking is accurate and done at pace.
  • To provide information about in store offers, promotions and store cards
  • To deliver first class stockroom standards.
  • Be aware of latest trends and remain fully updated on product knowledge
  • Maintain a customer friendly and customer focused environment at all times.
  • Guarantee a high level of customer service at all times.
  • Educate and guide customers about Flannels, the brands and the product we sell.
  • Offer alternatives and add on sales as and when necessary
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all Flannels policies and procedures at all times.

FAQs

What is the role of a Casual Stockroom Assistant at Flannels?

The role involves greeting customers, managing stock, ensuring accurate replenishment, and delivering high standards in the stockroom while providing exceptional customer service.

What are the working hours for this position?

The position requires availability to work from 7am across a 7-day working week, but there are no guaranteed hours, and work may vary from week to week.

Is customer service a part of the Stockroom Assistant responsibilities?

Yes, maintaining high-level customer service at all times and educating customers about Flannels and its products is a key responsibility.

What skills are required for this position?

Key skills include excellent communication, teamwork, and a customer-focused attitude.

What personal qualities are desired in candidates for this role?

Candidates should demonstrate high energy, confidence, a positive attitude, reliability, and a passion for fashion retail.

Will I only work in the stockroom?

Although the role is primarily based in the stockroom, there may be occasions when you need to assist in different departments, including the shop floor and delivery.

Is there a specific dress code or appearance expectation?

As this is a fashion retail role, being fashion-conscious and trend-aware is important, suggesting a professional and stylish appearance is expected.

What kind of training will be provided?

While specific training details are not mentioned, you will be educated on product knowledge, in-store promotions, and Flannels' policies and procedures.

How important is it to be aware of fashion trends in this role?

It is crucial as candidates should maintain knowledge of the latest trends to effectively guide and educate customers.

Are there opportunities for growth within the company?

While the job listing does not specify, Flannels emphasizes growth and expansion, suggesting potential opportunities for career advancement may exist.

✨ Life through the lens of fashion, art and music 📹 Captured, created and curated for you 👉 #WelcomeToNewLuxury

Retail & Consumer Goods
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Flannels is a premium retailer offering an extensive range of designer fashion for men, women, and children. They specialise in high-end clothing, footwear, and accessories from iconic brands and emerging designers. Their mission is to provide customers with the latest luxury fashion trends, ensuring a superior shopping experience both in-store and online. Flannels is dedicated to delivering exceptional service and a curated selection of stylish, high-quality products, aiming to make luxury fashion accessible and enjoyable for all.

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