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Catering Assistant

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Cork
  • Quick Apply

AI generated summary

  • You should have a passion for food and customer service, thrive in a team, adapt to challenges, and have some food safety knowledge. Previous experience is a plus.
  • You will serve food and beverages, provide attentive customer service, collaborate with the team, adhere to safety regulations, and maintain cleanliness in kitchen and dining areas.

Requirements

  • Have a contagious passion for food and/or customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values

Responsibilities

  • Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
  • Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
  • Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
  • Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
  • Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

FAQs

What is the pay rate for the Catering Assistant position?

The pay rate for the Catering Assistant position is €12.70 per hour.

What are the working hours for this job?

This is a part-time position requiring 35 hours per week during day shifts, specifically from Monday to Friday, with Bank Holidays off.

What benefits are offered to Catering Assistants?

Benefits include pro-rata holidays, a day off for your birthday, three volunteering days, three days of grandparent leave, enhanced maternity leave for 24 weeks, secondary career leave, wedding/commitment day leave, free meals on shift, training and development opportunities, apprenticeship opportunities, discounts on the HAPI app, a wellbeing hub, and access to an employee assistance programme, among others.

Is previous experience required for this role?

Previous experience in a similar role, especially in the food service industry, is a plus, but not necessarily required.

What qualities are we looking for in a Catering Assistant?

We are looking for someone with a passion for food and customer service, who enjoys working in a collaborative team environment, has a solution-oriented perspective, some knowledge of food safety and sanitation practices, and aligns with BaxterStorey’s core values.

What should I expect from the training provided?

Training will be ongoing to ensure you have the skills and knowledge to thrive in your role, with an emphasis on personal development and career growth.

Are there opportunities for career advancement?

Yes, we offer bespoke training and development opportunities along with apprenticeships for all experience levels, allowing for potential career advancement.

How does BaxterStorey promote inclusivity in the workplace?

BaxterStorey is committed to encouraging equality, diversity, and inclusion within our workforce, aiming to represent all sections of society and ensuring every employee feels respected and capable of giving their best.

Is there an opportunity to take personal or family leave?

Yes, we offer various types of leave, including grandparent leave, wedding/commitment day leave, and enhanced maternity leave, as part of our benefits package.

Do we provide meals during shifts?

Yes, free meals are provided during shifts for Catering Assistants.

Bringing People Together

Retail & Consumer Goods
Industry
201-500
Employees
2007
Founded Year

Mission & Purpose

Brook was set up twelve years ago and born out of a once off request to run a BBQ event on behalf of a client! We are now primarily a food service business although we still manage some very impressive events on behalf of some long-standing clients. We believe your employee restaurant should be much more than just somewhere you go to sustain your existence while at work. Sure, it has a functional purpose, but we believe it should be much more than that. We love to create workspace restaurant experiences which help people connect with each other, talk, laugh and decompress. We work hard at challenging people’s perceptions of what a workspace restaurant should look and feel like. We pride ourselves on the quality of our food. All of our produce is sourced locally and prepared freshly on site. We meet with our suppliers to ensure that quality and taste is consistently the very best. We use healthier cooking methods, healthier oils and we ensure that low-fat alternatives are used where appropriate. Also, our menus are tailored to suit all dietary requirements, whilst still offering healthy and tasty options at a competitive price. At the moment, we manage 28 different employee restaurants across a variety of industries in addition to a few very impressive client events. These events include: •The Rose of Tralee •Cork Chamber Gala •The Lord Mayor’s Ball Brook Foods is seen as an excellent example of how ‘you don’t have to be the biggest company to be the best’. We are resourced to support our clients and we bring a flexibility that can only come from a progressive owner managed business. Awards Winner of Ireland’s Site Contract Caterer of The Year 2017 & 2018 - Gold Medal Award Winner of Cork’s Large Company of the Year Award 2017 at the Cork Business Awards Winner of Cork’s Catering Company of The Year 2018 at the Cork Business Awards