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CDD - Hôte de caisse - 19 rue Cambon H/F

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CHANEL

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Paris
  • Quick Apply
    27d left

AI generated summary

  • You should have a background in management/accounting/finance, prior cashier experience in luxury fashion, problem-solving skills, proactivity, adaptability, organization, and fluency in English.
  • You will create a unique client experience, manage transactions, ensure compliance with procedures, handle customer inquiries, and support client loyalty initiatives in a collaborative environment.

Requirements

  • De formation supérieure en gestion/comptabilité/finance, vous possédez une première expérience réussie en tant que caissier(ère) dans l'univers de la Mode ou du Luxe
  • Vous êtes capable de faire face à l'urgence et à la recherche de solutions
  • Proactif, excellentes aptitudes relationnelles et capacité d'adaptation à un environnement en constante évolution
  • Organisé, rigoureux et polyvalent
  • Sensibilité pour la Mode et ouverture interculturelle
  • Anglais courant demandé

Responsibilities

  • Créer l’expérience CHANEL
  • Accueillir avec générosité le client dans la continuité de son parcours au sein de la boutique
  • Respecter les règles de la Charte boutique
  • Offrir une expérience ultime, chaleureuse et sur mesure à chaque client
  • Rechercher des solutions et prendre le temps nécessaire pour expliquer au client nos règles et nos procédures d’encaissement
  • Répondre à toutes les sollicitations clients après son passage en boutique dans un souci permanent de satisfaction client
  • Contributeur de la performance de CHANEL
  • Assurer une qualité de service irréprochable en créant une expérience unique pour chaque client tout au long du processus d'encaissement
  • Réaliser tous les encaissements et assurer l'ouverture et la clôture d'une journée de caisse
  • Maîtriser et appliquer la réglementation et les procédures internes de CHANEL en matière d'encaissement et de détaxe
  • Assurer un bon suivi de la fidélisation des clients ainsi que gérer le fichier de ces derniers
  • Favoriser la collaboration en assurant le partage de l'information

FAQs

What is the job title for this position?

The job title is CDD - Hôte de caisse at 19 rue Cambon, Paris.

When will this position be available?

The position will be available starting in January 2025.

What type of contract is being offered?

A CDD (fixed-term contract) is being offered for this position.

What qualities are being looked for in a candidate?

Candidates should have excellent interpersonal skills, be proactive, adaptable to a constantly evolving environment, organized, rigorous, and possess a sensitivity for fashion along with intercultural openness.

Is experience in the luxury fashion sector required?

Yes, candidates should have a successful first experience as a cashier in the fashion or luxury sectors.

What language proficiency is required for this position?

Proficiency in English is required for this position.

What are the main responsibilities of the Hôte de caisse?

Main responsibilities include creating the CHANEL experience for clients, ensuring impeccable service quality during the payment process, managing all transactions, and adhering to CHANEL's internal regulations.

How does this role contribute to CHANEL's performance?

The role contributes by ensuring a unique customer experience throughout the payment process and by effectively managing client loyalty.

What kind of training is provided for this position?

Specific training details are not provided, but candidates can expect to be trained on CHANEL's internal processes and customer service standards.

Is there a focus on teamwork in this role?

Yes, fostering collaboration and sharing information is emphasized in the responsibilities of the Hôte de caisse.

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.