Central Selling Kitchens Designer On-Sie (NE Greensboro) store 2771

Lowe's Companies, Inc.

Aug 27

Applications are closed

Job
Full-time
Junior & Mid Level
Greensboro
Remote

Requirements

High school diploma or equivalent
Up to 1 Year Experience in a call center, office administrative, high volume retail, service support, or similar work environment
2 years previous Kitchen/Bath Experience
2 years experience with CAD design or design using 20/20 software
Ability to apply mathematical concepts such as adding, subtracting, dividing and knowledge of weights and measures.
Understanding and respond appropriately to basic customer or employee inquires
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Responsibilities

Responsible for providing superior customer service by designed kitchens under computer-aided drafting 20/20 software.
From specifications provided by Kitchen Sales Specialist and/or customer, prepares detailed design to meet customer needs.
Creates interior spaces that reflect customers' needs and tastes. When necessary, follow-ups with store Sales Specialist for any information necessary to complete design project.
Provides SMART customer Service at all times through the daily execution of Lowe's customer service policies, procedures and programs.
Listens to and responds knowledgeably and promptly to customer and employee questions.
Demonstrates sincere appreciation for customers.
Communicates information to customers regarding all stock, special order merchandise, features benefits, application and warranty information related to Lowe's programs.
Listens to, identifies, anticipates, and responds to customer needs.
Displays a keen understanding of local competitive offerings, recognizing and communicating the advantages of Lowe's products and services to employees and customers.
Works with customers to create design and details, researches ideas based on customers plans, recommends products/services, and provides customers with project estimates consistently gaining customers commitment to close the sale.
Follows-up with customers to ensure all order and project requirements are satisfactorily met.
Serves as point of contact on all designs and/or installs within department.
Monitors order status of products and special orders and communicates updates or issues with customers and Lowe's associates (e.g., Receiving, Delivery, and Install staff) as needed.
Enters, processes, and tracks customer order and installations to manage customer follow-up and completion of order/project according to schedule.

FAQs

What is the primary responsibility of a Central Selling Kitchens Designer?

The primary responsibility is to provide superior customer service by designing kitchens using computer-aided drafting software, specifically 20/20 software, based on customer specifications.

What qualifications are required for this position?

A high school diploma or equivalent is required, along with up to 1 year of experience in a relevant work environment, 2 years of previous Kitchen/Bath experience, and 2 years of experience with CAD design or 20/20 software.

Is sales experience necessary for this role?

While sales experience is not explicitly required, relevant experience in a high-volume retail or service support environment is beneficial.

What kind of software skills are needed for the position?

Candidates must have 2 years of experience using CAD design or specifically 20/20 software for kitchen and bath design.

Are there specific customer service expectations for the role?

Yes, the position requires providing SMART customer service by actively listening to customer needs, responding knowledgeably to inquiries, and following up to ensure project requirements are met satisfactorily.

Is a salesperson license required for this position?

Yes, if required by the state or local municipality, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment.

What is the pay range for this position?

The pay range is $15.60 - $26.01 per hour, with the starting rate of pay varying based on factors such as position offered, location, education, training, and experience.

Does this job offer opportunities for growth?

Yes, positions like these often lead to growth opportunities within the company, especially for those who demonstrate strong customer service and design skills.

Are benefits offered with this position?

Yes, Lowe's offers a range of benefit programs, and information regarding eligibility can be found on their benefits website.

What should I include in my application for this job?

Your application should include your resume highlighting relevant experience in kitchen/bath design, CAD software proficiency, and any customer service experience.

Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods

Industry

10,001+

Employees

1921

Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.