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Centre Manager

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Halfords

19d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Gloucester

AI generated summary

  • You must have strong leadership in automotive, high customer satisfaction, team coaching, compliance with Health and Safety, sales experience, communication skills, IT proficiency, time management, and a driving license.
  • You will lead the team, drive business performance, ensure excellent customer experience, and oversee service quality in a dynamic automotive environment.

Requirements

  • Fantastic leadership and team management skills within the automotive or similar industry
  • Experience delivering high customer satisfaction and displaying effective management.
  • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
  • Experience of meeting compliance standards across Health and Safety
  • Experienced with high sales turnover and managing KPI’s
  • Excellent communication skills, verbally and written.
  • IT Proficient, with the willingness to learn in-house systems.
  • Good time management
  • A current valid driving licence

Responsibilities

  • Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!
  • Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.
  • If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

FAQs

What is the salary for the Centre Manager position?

The salary for the Centre Manager position is £37,492 per annum.

Is there a bonus structure associated with this role?

Yes, there is an average uncapped bonus of £10,800 per year, with the potential to earn more.

What are the working hours for this position?

The Centre Manager position requires working 5 days a week.

Are there any opportunities for career progression?

Yes, there are excellent opportunities for career progression and training schemes available at Halfords.

What benefits does Halfords offer to its Centre Managers?

Benefits include 5.6 weeks’ annual leave, discounts on garage bills and Halfords products, GP access 24/7, pension scheme, life assurance, and access to financial planning support, among others.

What skills and experience are required for the Centre Manager role?

Candidates should have fantastic leadership and team management skills, experience in customer satisfaction, high sales turnover management, excellent communication skills, IT proficiency, and a current valid driving licence.

Is there a requirement for experience in the automotive industry?

Yes, experience within the automotive or a similar industry is preferred for this role.

Is there support for employee wellbeing?

Yes, there is a Health Cash Plan to access wellbeing services and claim back healthcare costs.

How does Halfords view diversity in hiring?

Halfords is committed to creating an inclusive workplace and welcomes applications from all backgrounds, embracing diversity within the organization.

Can I apply if I don't meet all the criteria listed?

Yes, you are encouraged to apply even if you don't meet all the criteria; Halfords values a diverse range of experiences and backgrounds.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.