FAQs
What is the primary focus of the Change Management Lead role?
The primary focus of the Change Management Lead role is to manage a portfolio of change programs related to Enterprise Transformation, coordinating and streamlining change execution activities across Italy, Spain, and Portugal.
Who does the Change Management Lead report to?
The Change Management Lead reports to the Segment Change Lead as part of the Global Transformation Management Office and to each of the Chief People Officers (CPOs) in Italy, Spain, and Portugal.
What qualifications are required for this position?
A bachelor's degree in business management, human resources, or a related field is required, along with a PROSCI, ADKAR, or equivalent change management certification. A master's degree in a relevant field is desirable.
What key skills and experiences are needed for the role?
The role requires solid experience in change management, excellent stakeholder management skills, advisory and coaching experience, the ability to influence, and resilience in adapting to changing circumstances, among others.
Is proficiency in additional languages required?
Yes, proficiency in English is required, and additional language skills in Italian, Spanish, and Portuguese are desirable.
Will travel be required for this position?
Yes, a willingness to travel between Italy, Spain, and Portugal is essential, and there may also be limited ad-hoc travel elsewhere in Europe and the USA.
How does the company view diversity and inclusion?
McDonald's is committed to creating an inclusive culture that embraces diversity, allowing people to be their authentic selves, which helps serve customers better and recognizes the strength of diverse communities.
What is the working model for this role?
This role is designed to work on-site and may involve hybrid arrangements depending on the specific needs of the change programs and the organization.
What are the primary responsibilities of the Change Management Lead?
Primary responsibilities include managing the market change portfolio, aligning leadership on change vision and strategy, driving change in the market, planning and coordinating market communications, and advocating for change while building enterprise change knowledge.
Are there opportunities for professional development in this role?
Yes, there are opportunities for professional development through training programs and collaboration with internal and external partners to enhance change management skills and knowledge.