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Chapter Lead

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ING

15d ago

  • Job
    Full-time
    Senior & Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Manila
  • Quick Apply

AI generated summary

  • You should have strong leadership skills, experience in team management, excellent communication abilities, and a background in agile methodologies or project management.
  • You will lead a chapter, set standards, develop talent, and ensure delivery of IT applications and services to meet individual and organizational goals.

Requirements

  • The job posting does not provide specific job requirements. It primarily describes the responsibilities of the position.

Responsibilities

  • Leads a chapter, sets the standards for the chapter area and takes responsibility for developing, innovating and safeguarding knowledge in the field of expertise to deliver technical activities related to the continuous delivery of working services for the organization and its customers.
  • Develops and leads people to meet both their individual goals, career goals, organization's goals.
  • Delivers and maintains IT applications and services in order to realize the organization's strategy in the field of information technology.

FAQs

What is the primary responsibility of a Chapter Lead?

The primary responsibility of a Chapter Lead is to lead a chapter, set standards for the chapter area, and take responsibility for developing, innovating, and safeguarding knowledge in their field of expertise to deliver technical activities related to continuous service delivery for the organization and its customers.

What skills are essential for a Chapter Lead?

Essential skills for a Chapter Lead include strong leadership abilities, excellent knowledge in information technology, effective communication, talent development, and a focus on continuous improvement and innovation.

How does a Chapter Lead contribute to team development?

A Chapter Lead contributes to team development by delivering coaching and guidance, helping individuals meet their personal and career goals, and fostering an environment that encourages learning and growth.

What types of IT services does a Chapter Lead oversee?

A Chapter Lead oversees the delivery and maintenance of IT applications and services, ensuring they align with the organization's strategic objectives in the field of information technology.

What is the significance of innovation in the Chapter Lead role?

Innovation is significant in the Chapter Lead role as it drives the development of new solutions and improvements in service delivery, ensuring the organization remains competitive and responsive to customer needs.

Is experience in leadership necessary for a Chapter Lead?

Yes, experience in leadership is necessary for a Chapter Lead, as the role involves leading a team, guiding their development, and setting the direction for the chapter area.

What goals does a Chapter Lead work towards?

A Chapter Lead works towards individual employee goals, career development goals, and the organization's broader goals related to technology and service delivery.

How does a Chapter Lead ensure knowledge is safeguarded?

A Chapter Lead ensures knowledge is safeguarded by developing processes for knowledge management, encouraging documentation, and fostering an environment where team members share best practices and lessons learned.

Can a Chapter Lead influence the organization's strategy?

Yes, a Chapter Lead can influence the organization's strategy by aligning chapter activities with strategic goals and providing insights from their area of expertise that inform strategic decisions.

What qualities make an effective Chapter Lead?

Effective Chapter Leads possess strong leadership qualities, excellent communication skills, a proactive approach to problem-solving, a passion for mentoring, and a commitment to continuous learning and improvement.

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ING

Empowering people to stay a step ahead in life and in business.

Finance
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.