FAQs
What are the main responsibilities of a Chef de Rang - Room Service?
The main responsibilities include professional in-room serving of food and drinks, providing customer care and product advice to guests, ensuring timely delivery of orders, checking order accuracy, assisting with VIP amenities, preparing orders according to hygiene standards, handling cash transactions, and complying with hygiene regulations.
What qualifications are required for this position?
A completed vocational training in the upscale hotel industry or gastronomy is required, along with ideally 2-3 years of professional experience in a comparable position.
Is prior experience in the hospitality industry necessary?
Yes, ideally 2-3 years of professional experience in a comparable position is preferred.
What language skills are required for this role?
Very good knowledge of English is required, and additional foreign language skills are considered an advantage.
What personal qualities do you expect from a Chef de Rang - Room Service?
We expect high commitment, structured and results-oriented working style, quality awareness, engaging communication skills, teamwork skills, flexibility, resilience, excellent manners, a well-groomed appearance, and a positive charisma.
Are there specific working hours for this position?
Yes, the position includes weekend and holiday shifts.
Do you provide training for new hires?
The job description does not specify, but typically luxury hotel groups like Mandarin Oriental offer training for new hires to ensure they meet service and quality standards.
Is this position suitable for someone looking for a part-time job?
The job does not specify part-time availability, as it includes shifts on weekends and holidays, which may imply full-time commitment.
What is the expected process after applying for this position?
While the job description does not detail the application process, typically candidates can expect a review of their application followed by interviews with management.
How does Mandarin Oriental emphasize guest experience in this role?
The Chef de Rang - Room Service is expected to provide excellent customer care, professional advice, and timely delivery of services, which is crucial for enhancing the overall guest experience.