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Christmas Customer Assistant

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Boots UK

10d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Galway
  • 18d left

AI generated summary

  • You should excel in a fast-paced environment, communicate well, enjoy teamwork, focus on customer interactions, and ideally have experience in customer care and service.
  • You’ll assist customers, ensure smooth store operations, help with stock management, maintain a presentable environment, and collaborate with your team to adapt to a fast-paced setting.

Requirements

  • Full training is provided for this role, but these are the essential skills or experience needed to succeed in this role:
  • Excel in a varied environment, working at pace.
  • Communicate and listen effectively.
  • Enjoy working as part of a team, promoting a collaborative team dynamic.
  • Know that the little things make the biggest difference for customer interactions.
  • Be a proud brand ambassador for Boots and help our customers find the best products for them.
  • It would be great if you also have
  • Experience providing customer care and delivering great customer service.

Responsibilities

  • Helping our customers: whether that’s answering questions and giving great advice on our fantastic gifts, showing where a product is or simply offering a basket, it’s the little things that make big a difference.
  • Helping our stores run smoothly: working with us at Christmas is a great experience but can be fast paced so it’s important we make sure it all goes smoothly. It could be helping with our stock in in the stock rooms, making sure we have the right products displayed on the shop floor or providing a great service on our tills.
  • Working as part of a great team: pulling together with other members in the team you will ensure that the stores are always presentable and provide a store everyone can be proud of.
  • Working as a team to solve any issues quickly and being able to adapt to what can be a changing environment is something we love about our amazing teams in store.

FAQs

Is this role permanent or temporary?

This role is a temporary contract for the Christmas period, but there may be potential for a permanent position depending on local opportunities.

Where is this job located?

This job is located in Galway, Wellpark Retail Park, Ireland.

What are the working hours for this position?

Various hours are available, and the exact shift patterns will be discussed during the interview. Shifts may include weekends.

What kind of training will be provided?

Full training is provided to help you succeed in your role as a Christmas Customer Assistant.

What qualities are needed to succeed in this role?

You should excel in a varied environment, communicate effectively, enjoy working as part of a team, and understand that small actions can significantly impact customer interactions.

Are there any benefits associated with this job?

Yes, benefits include a discretionary Christmas bonus, generous employee discounts, and access to free 24/7 counselling and support through the Employee Assistance Programme.

How can I apply for this position?

You can apply through the Boots careers website, and if your application is successful, you will be contacted for an in-store interview.

Is prior retail experience required for this position?

No prior retail experience is essential, but experience in customer care and delivering great customer service is desirable.

Can I request reasonable adjustments during the application process?

Yes, Boots is happy to provide reasonable adjustments to help you perform at your best during the application and interview process.

When will the advertisement for this role close?

The advertisement may close once the anticipated volume of applications has been received, so it's advisable to apply as soon as possible.

Boots UK

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.