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Christmas Sales Advisor - Glasgow Buchanan (40 hours)

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Rituals

18d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Glasgow

AI generated summary

  • You should have retail or hospitality experience, a strong customer-service focus, problem-solving skills, and be detail-oriented, organized, and a team player.
  • You will collaborate with management, deliver exceptional customer service, maintain store cleanliness, follow safety procedures, and become knowledgeable about Rituals products and treatments.

Requirements

  • Relevant experience in a similar position within retail or hospitality.
  • A customer-service mentality and team-player’s work ethic.
  • Decision making and problem-solving skills.
  • Eye for detail, organised and structured.

Responsibilities

  • Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
  • Interacting with customers and providing ‘Best in Class’ customer experience.
  • Following Store safety procedures.
  • Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.
  • Becoming an expert in our Rituals products and treatments.

FAQs

What are the working hours for the Christmas Sales Advisor position?

The position requires 40 hours of work per week.

Is this position seasonal?

Yes, the role is specifically for the Festive Season.

What skills are required for this position?

Candidates should have relevant experience in retail or hospitality, a customer-service mentality, decision-making and problem-solving skills, and an organized and structured approach with an eye for detail.

Will I receive training for the products?

Yes, you will have plenty of opportunities to expand your knowledge of Rituals products and treatments through various training programs.

Is prior retail experience necessary?

Yes, relevant experience in a similar position within retail or hospitality is required.

What kind of customer experience is expected in this role?

As a Festive Rituals Advisor, you are expected to engage directly with customers, listen to their needs, and provide a ‘Best in Class’ customer experience.

Are there any benefits associated with this job?

Yes, benefits include training and development opportunities, a competitive bonus scheme, Rituals employee discount, wellbeing initiatives, and company events.

How will my information be handled during the application process?

All your information will be kept confidential according to EEO guidelines.

What is expected in terms of store presentation?

You are expected to keep the store clean and tidy, ensuring that products are presented according to Rituals standards.

Will I work independently or as part of a team?

You will be part of a store team and will work closely with the Store Manager and Assistant Store Manager to reach sales goals.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!