FAQs
What is the primary role of the City Manager at Flex Living?
The City Manager oversees all aspects of business operations, growth strategy, and customer satisfaction in the city, particularly in the initial phases of establishing operations.
Is the City Manager position hands-on during the initial phase?
Yes, the City Manager will take on a hands-on role, directly managing property setups, maintenance tasks, and customer interactions to ensure quality and operational efficiency.
What happens once the property portfolio grows to 20 units?
Once the portfolio reaches 20 properties, the City Manager will have the opportunity to recruit and train a local team, shifting responsibilities to focus on strategic oversight.
What qualifications are required for the City Manager position?
A Bachelor’s degree, proven experience in operations, strong leadership skills, proficiency in English and the local language, and an entrepreneurial mindset are required for the role.
Is experience in property management necessary for this role?
While specific experience in property management is not listed as a requirement, proven experience in operations and a willingness to take on hands-on responsibilities are essential.
What are the key responsibilities for the City Manager regarding business development?
The City Manager will actively source and onboard new property partners, build relationships with property owners, and collaborate with the central team on tailored marketing strategies.
What is the expected approach to customer experience in this role?
The City Manager will act as the primary point of contact for customer inquiries and issues, collect and act on guest feedback, and maintain high-quality standards for all properties.
What does the City Manager need to ensure regarding compliance?
The City Manager must ensure that all properties comply with local regulations, rental agreements, and tax requirements, and liaise with legal advisors and government bodies on compliance issues.
Are there performance-based incentives offered for this position?
Yes, Flex Living offers a competitive salary along with performance-based incentives.
What kind of work environment does Flex Living promote?
Flex Living promotes an innovative and dynamic work environment, ideal for individuals seeking a hands-on, entrepreneurial role rather than a corporate 9 to 5 job.