FAQs
What is the main responsibility of a Claims Examiner at AIG?
The main responsibility of a Claims Examiner at AIG is to provide efficient and professional Claims service to customers through prompt and fair settlement of Claims within mandate, while contributing to business development and retention.
What qualifications are required for this position?
Required qualifications include a Matric, a preferred Short Term Insurance qualification, and being FAIS compliant.
How much experience is needed for this role?
A minimum of 3 years of experience as a Claims Examiner is required, including experience in the specific Line of Business applicable to the role.
What are the core competencies needed for this position?
Core competencies include dealing with ambiguity, customer focus, negotiating, drive for results, business acumen, problem-solving, interpretation of legal agreements, knowledge of policies for regulations, and portfolio management.
What is AIG's commitment towards diversity and inclusion?
AIG is committed to creating a culture that respects and celebrates each other’s talents, backgrounds, cultures, opinions, and goals. They actively foster inclusion through flexible work arrangements, diversity learning, cultural awareness activities, and Employee Resource Groups (ERGs).
Are there opportunities for career growth and development at AIG?
Yes, AIG invests in continuous learning and development for their employees, providing opportunities to support individual growth and career advancement.
What should candidates do if they need a reasonable accommodation during the application process?
Candidates who believe they need a reasonable accommodation should send an email to candidatecare@aig.com.
Is AIG committed to equal opportunity employment?
Yes, AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.
Does AIG prioritize previously disadvantaged candidates in their hiring process?
Yes, preference will be given to previously disadvantaged candidates in line with the company’s Employment Equity Plan, with specific preference for individuals with disabilities.