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Claims Executive

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Gallagher Re

12d ago

  • Job
    Full-time
    Mid & Senior Level
  • Melbourne

AI generated summary

  • You should have client servicing experience, strong business acumen in claims, knowledge of commercial insurance, client advocacy skills, and the ability to develop relationships with clients and partners.
  • You will advise clients on claims, assess and negotiate complex matters, advocate for settlements, and assist in dispute resolution while collaborating with claims leaders and brokers.

Requirements

  • Client servicing experience including front line client facing interactions
  • Strong business acumen and understanding of connection with Claims and Claims lodgement
  • Knowledge of Insurance products and markets for commercial / SME industry segments
  • Demonstrates strong client advocacy skills/experience
  • Ability to maintain and develop business relationships with new/existing clients and underwriting partners

Responsibilities

  • Advising clients, brokers and account management staff on all claims matters
  • Claims Assessments – interpret policy wording and review of circumstances
  • Progress Claims – Advocating settlement of claims to the client’s best advantage
  • Asses, investigate and negotiate with clients complex claims matters
  • Working with Claims Leaders in providing structured solutions to clients and brokers
  • Review complex claims, assist clients with dispute resolution including IDR & EDR (AFCA)

FAQs

What is the role of a Claims Executive at Gallagher?

The Claims Executive is responsible for managing claims in accordance with policy conditions and department service standards, advising clients, conducting claims assessments, advocating for claim settlements, and assisting in dispute resolution.

Is prior experience in insurance required for this role?

While not strictly required, the ideal candidate should have experience in Insurance or Financial Services and a strong client servicing background.

What kind of benefits does Gallagher offer?

Gallagher offers a comprehensive benefits package that includes competitive salary, annual leave, health insurance discounts, paid volunteering days, an Employee Stock Purchase Plan, and various wellbeing offerings.

How does Gallagher promote diversity and inclusion?

Gallagher embraces diversity and inclusion as core values and is committed to providing an inclusive work environment that values diverse identities, experiences, and talents, ensuring equal employment opportunities for all.

What opportunities for career development are available?

Gallagher provides tuition assistance, training programs, and personalized career pathways to support employees' professional growth and development.

Is there support for mental health and wellbeing?

Yes, Gallagher offers Mental Health and Wellbeing Support for employees and their immediate family members as part of their benefits.

How do I apply for the Claims Executive position?

Interested candidates can apply through Gallagher's careers website or contact the Talent Acquisition team at careers@ajg.com.au for more information.

Are there opportunities for flexible working arrangements?

Yes, Gallagher supports flexible and hybrid work arrangements to accommodate employees' needs.

What are the core responsibilities of a Claims Executive?

Core responsibilities include advising clients on claims matters, conducting claims assessments, negotiating settlements, reviewing complex claims, and facilitating dispute resolutions.

How does Gallagher ensure equal employment opportunities?

Gallagher is committed to equal employment opportunity and prohibits discrimination in all aspects of the employer-employee relationship, making reasonable accommodations for individuals with disabilities.

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Gallagher Re

Finance
Industry
10,001+
Employees

Mission & Purpose

The reinsurance landscape is evolving. To compete in a global marketplace, our clients and carriers demand scale and breadth. And we’re rising to meet the challenges ahead. As we welcome Willis Re to the Gallagher Re team, we look forward to driving greater value by combining the knowledge and expertise of our two organisations. The new Gallagher Re is more than just bigger. It’s smarter, faster, and stronger. At Gallagher Re, client advocacy is at the heart of everything we do. We are here to help you face your future with confidence.