FAQs
What is the location of the Claims Handler role?
The Claims Handler role is based in Liverpool.
What are the working hours for this position?
The working hours are 37.5 hours per week, Monday to Friday from 9am to 5:30pm.
What is the salary range for the Claims Handler position?
The annual salary ranges from GBP 25,877 to GBP 29,660, depending on experience, plus a performance-related bonus opportunity of up to GBP 1,500 annually.
What qualifications or experience are required for this role?
We are looking for experienced Claims Handlers who are used to working in a fast-paced motor insurance environment.
How many claims will I manage as a Claims Handler?
You will manage your own insurance claims caseload through a process, ensuring efficient recovery of claims.
What skills are important for a successful Claims Handler?
Important skills include attention to detail, strong communication, analytical thinking, regulatory awareness, and persuasive negotiation skills.
What are the benefits related to employee wellbeing?
Benefits include enhanced annual leave starting at 31 days, enhanced maternity and paternity pay, and access to counselling services and mental health support.
Is there a pension scheme available?
Yes, there is a company pension scheme available for employees.
How are employees recognized for their long service?
Employees receive a Long Service Award after 5, 10, and 15 years of service.
Are there opportunities for career advancement within Acorn Insurance?
Yes, Acorn Insurance values employee development and offers opportunities for advancement within the company.