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Claims Officer - Greek - Dublin

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Allianz

Mar 14

  • Job
    Full-time
    Entry Level
  • Banking & Finance
  • Dublin

AI generated summary

  • Applicants must have administrative experience, work well under tight deadlines, proficient in Microsoft Office, possess a valid EU work permit for full-time work, and be fluent in both English and Greek.
  • Adjudicate claims accurately and efficiently to meet company loss ratio targets, provide superior client experience, meet productivity targets, maintain healthy inter-departmental relationships, and handle ad hoc duties as required.

Requirements

  • Administrative experience
  • Experience working with tight deadlines
  • Strong Knowledge of Microsoft Office ( Excel, Word)
  • Valid EU work permit with the ability to work full time year round
  • Fluency in English and Greek

Responsibilities

  • Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with Allianz Care policy benefits to achieve company loss ratio targets
  • Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
  • Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
  • Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
  • Other Ad hoc duties as required

FAQs

What languages are required for this Claims Officer position?

Fluency in Greek is required for this position, as the role involves processing claims for clients worldwide, including those from Greece.

What is the typical timeframe for processing claims in this role?

Claims must be processed within an industry leading 48 hours timeframe in this fast-paced environment.

Are there opportunities for career advancement within the Claims Department?

Yes, there are opportunities for growth and advancement within the Claims Department for motivated individuals.

How diverse is the clientele that the Claims Officer will be interacting with?

The Claims Officer will be interacting with clients from all over the world, including countries such as Australia, Germany, Argentina, and Italy, providing a diverse and multicultural work environment.

Our purpose: We secure your future. Our promise is to give confidence in tomorrow.

Finance
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in more than 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2028 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow.