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Claims Officer - Italian

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Allianz

Mar 14

  • Job
    Full-time
    Entry Level
  • Banking & Finance
  • Dublin

AI generated summary

  • Candidates must have administrative experience, work well under tight deadlines, strong Microsoft Office skills, a valid EU work permit, and fluency in English and Italian to be considered for this Claims Officer position.
  • The Claims Officer will process claims within the company SLA, adjudicate each claim in accordance with policy benefits, ensure accurate and timely follow-up, meet productivity and quality targets, maintain strong inter-departmental relationships, and handle ad hoc duties as required.

Requirements

  • Administrative experience
  • Experience working with tight deadlines
  • Strong Knowledge of Microsoft Office ( Excel, Word)
  • Valid EU work permit with the ability to work full time year round
  • Fluency in English and Italian

Responsibilities

  • Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with Allianz Care policy benefits to achieve company loss ratio targets
  • Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
  • Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
  • Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
  • Other Ad hoc duties as required

FAQs

What languages will I need to be familiar with as a Claims Officer handling Italian claims?

As a Claims Officer handling Italian claims, you will need to be familiar with Italian as well as English. Familiarity with other languages may also be beneficial, as our clients come from various countries around the world.

What is the typical turnaround time for processing claims as a Claims Officer handling Italian claims?

Our industry-leading turnaround time for processing claims as a Claims Officer handling Italian claims is 48 hours. This ensures a high level of client service and helps us meet the needs of our clients in a timely manner.

What kind of cultural diversity can I expect to encounter in the Claims Department while handling Italian claims?

In the Claims Department, you can expect to encounter a mixture of cultures and languages, as we cater to clients from various countries worldwide. This diversity adds to the fast-paced and challenging environment of the department.

Our purpose: We secure your future. Our promise is to give confidence in tomorrow.

Finance
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in more than 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2028 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow.