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Claims Officer - Vietnamese

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Allianz

6d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    People, HR & Administration
  • Dublin

AI generated summary

  • You need administrative experience, ability to meet tight deadlines, strong Microsoft Office skills, valid EU work permit, and fluency in English and Vietnamese.
  • You will process and adjudicate claims efficiently, ensure timely follow-ups, meet productivity and quality targets, respond to internal queries, and handle ad hoc tasks as needed.

Requirements

  • Administrative experience
  • Experience working with tight deadlines
  • Strong Knowledge of Microsoft Office ( Excel, Word)
  • Valid EU work permit with the ability to work full time year round
  • Fluency in English and Vietnamese

Responsibilities

  • Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with Allianz Care policy benefits to achieve company loss ratio targets
  • Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
  • Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
  • Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
  • Other Ad hoc duties as required

FAQs

What is the role of a Claims Officer at Allianz Partners?

The role of a Claims Officer involves processing medical claims for clients worldwide while ensuring a high level of client service and processing claims within an industry-leading 48 hours timeframe.

What languages do I need to speak to apply for this position?

Fluency in English and Vietnamese is required for this position.

What qualifications or experience are required for this job?

Candidates should have administrative experience, experience working with tight deadlines, and strong knowledge of Microsoft Office (Excel, Word). A valid EU work permit to work full-time year-round is also necessary.

What kind of work environment can I expect at Allianz Partners?

You can expect a dynamic and multinational working environment with a commitment to employee empowerment and development.

What benefits does Allianz Partners offer employees?

Employees are offered a range of benefits including performance bonuses, health and dental insurance, public transportation subsidies, childcare allowances, training and development programs, flexible working hours, and discounts on Allianz Partners products.

Is this position permanent or temporary?

This position is permanent.

Where is the job located?

The job is located in Dublin, Ireland.

What are the working hours for this position?

The position offers flexibility in working hours, allowing a hybrid working environment.

How does Allianz Partners promote diversity and inclusion?

Allianz Partners is committed to building a diverse and inclusive workforce and encourages applications regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation.

What opportunities for professional development does Allianz Partners provide?

Allianz Partners provides training and programs dedicated to learning and development, including free access to LinkedIn Learning, as well as support for professional studies.

Allianz

Our purpose: We secure your future. Our promise is to give confidence in tomorrow.

Finance
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in more than 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2028 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow.