FAQs
What are the primary responsibilities of a Claims Processor II?
The primary responsibilities include examining and processing complex or specialty claims, ensuring accuracy in claims coding, correcting processing errors, researching and resolving claim issues, and assisting in training or mentoring new staff members.
What qualifications are required for this position?
A High School Diploma or equivalent is required, along with two years of experience in processing, researching, and adjudicating claims.
What skills are essential for a Claims Processor II?
Essential skills include strong organizational, analytical, and judgment skills; effective oral and written communication; proficiency in spelling, punctuation, and grammar; basic business math abilities; and the capability to handle confidential or sensitive information with discretion.
What software or tools do I need to be proficient in?
Proficiency in Microsoft Office is required for this position.
Is there a training program for new employees?
Yes, this position includes assisting in training or mentoring new staff members.
Are there opportunities for advancement within the company?
Yes, BlueCross BlueShield of South Carolina values employee growth and may offer opportunities for advancement based on performance and experience.
What does the company do to promote equal employment opportunities?
The company maintains a policy of nondiscrimination in employment and promotes employment opportunities regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, or other legally protected statuses.
How does the company accommodate individuals with disabilities?
The company is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities on a case-by-case basis.
How can I request reasonable accommodations during the job application process?
You can request reasonable accommodations by emailing mycareer.help@bcbssc.com or calling 1-800-288-2227, ext. 47480 with the nature of your request.