FAQs
What is the primary role of the Claims - Reconciliations Team Leader?
The primary role is to manage a team of Provider Claims Support Officers, driving team and individual performance while ensuring excellent service delivery to key client accounts.
Is experience in health insurance required for this position?
No, experience in health insurance is not required; however, candidates should have a background in people and performance management.
What are the key responsibilities of the Claims - Reconciliations Team Leader?
Key responsibilities include leading and motivating a team, driving performance, ensuring adequate staffing, coaching team members, managing queries, identifying process improvements, providing training, and communicating performance insights to management.
What qualifications are required for applicants?
Applicants should have 5 years' experience in a people leadership or contact centre role, experience in a target-driven environment, and strong knowledge of Microsoft Excel, among other skills.
What qualities are important for a candidate applying for this role?
Important qualities include strong communication skills, customer focus, the ability to work under pressure, time management, motivation, and the ability to motivate others.
Where is this position located?
This position is based in our Dublin office.
What type of environment does the Claims team operate in?
The Claims team operates in a multicultural environment, processing millions of medical claims from 180 countries and functioning in 28 languages.
Does Allianz Partners promote diversity and inclusivity?
Yes, Allianz Partners is committed to diversity and inclusivity, recognizing that their strength lies in their people and encouraging applications from individuals of all backgrounds.
Is this a full-time position?
Yes, this is a full-time, permanent position.
How can interested candidates apply for the position?
Interested candidates can visit the Allianz Partners website for more information and to submit their applications.