FAQs
What is the primary role of a Clearance Broker Associate at FedEx?
The primary role of a Clearance Broker Associate is to work closely with Customs to ensure on-time clearance and delivery by preparing customs entry documentation, checking documentation for accuracy, and maintaining legal and regulatory compliance.
What languages are required for this position?
The ideal candidate must be fluent in English (B2 – C1) and German (B2 – C1).
What are some key responsibilities of the Clearance Broker Associate?
Key responsibilities include preparing customs entry documentation, checking customs documentation for accuracy, contacting clients for missing information, ensuring accurate input of shipment information, and producing customs data to support compliance standards.
What skills are important for a successful Clearance Broker Associate?
Important skills include attention to detail, excellent communication skills, time management, analytical and problem-solving abilities, and proficiency in Microsoft Office.
Is customer service experience important for this role?
Yes, being customer-focused and having excellent communication skills are crucial for providing a professional and courteous service.
What development opportunities does FedEx offer for this position?
FedEx offers a competitive benefits package, formal training, and on-the-job learning opportunities for professional development.
What kind of work environment can a Clearance Broker Associate expect?
A Clearance Broker Associate can expect to work in a fast-paced, goal-oriented environment within a multinational and multicultural setting.
How does FedEx support their employees?
FedEx supports employees through ongoing personal and professional development, a commitment to making every experience outstanding, and a strong benefits and reward package.
What does the hiring process entail for this role?
The hiring process typically includes an application, interviews, and assessments to ensure candidates meet the required skills and attributes for the position.
Is there a focus on teamwork in this role?
Yes, the ideal candidate should be a team player with a can-do attitude, as collaboration is essential for success in this position.