FAQs
What is the main role of a Clerical Care Coordinator at Hackensack Meridian Health?
The main role of a Clerical Care Coordinator is to serve as a point person for a designated group of patients, ensuring that the clerical aspects of patient care are timely and accurate while facilitating communication between the patient and the medical team.
What qualifications are required for this position?
Required qualifications include a High School diploma or GED, a minimum of 1 year of experience in an office environment, and strong written and verbal communication skills, among others.
Is experience in oncology preferred for this role?
Yes, reception and oncology experience is preferred for the Clerical Care Coordinator position.
What responsibilities does a Clerical Care Coordinator have regarding patient communication?
The Clerical Care Coordinator establishes relationships with patients to ensure efficient communication and assists them in navigating through The Cancer Center.
What kind of skills are necessary for managing the responsibilities of this job?
Necessary skills include the ability to manage multiple priorities concurrently, experience with process coordination, and proficient computer skills, including knowledge of Microsoft Office and/or Google Suite platforms.
Are there any additional duties that a Clerical Care Coordinator may need to perform?
Yes, the Clerical Care Coordinator may assume other clerical responsibilities in the department as needed and may also assist with the doctor's clinic and reception/medical records.
What kind of support can a Clerical Care Coordinator expect from the team?
The Clerical Care Coordinator can expect strong team support as Hackensack Meridian Health emphasizes a culture rooted in connection and collaboration among its employees.
Can you explain the importance of patient-centered care in this role?
Patient-centered care is crucial as it ensures that the needs of both patients and families are prioritized, which includes adapting care delivery to various factors such as age, culture, and language.
How does this role contribute to improving patient outcomes?
The Clerical Care Coordinator evaluates interventions and develops multidisciplinary corrective action plans for poor performance or negative outcomes, aiming to enhance overall patient outcomes.
How do I apply for the Clerical Care Coordinator position?
If you feel that your strengths and capabilities align with the described role, you are encouraged to apply directly through the Hackensack Meridian Health application portal.