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Clerk/Typist (XN02)

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Leeds Teaching Hospitals NHS Trust

Oct 28

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
    Healthcare
  • Leeds

Requirements

  • RSA II in audio typing or equivalent experience is a desired requirement to undertake this varied and interesting role, along with a good standard of English.
  • Be of a mature, pleasant and friendly nature. A sense of humour is advantageous.
  • Have a flexible approach to their work.
  • Be committed and focused to provide a quality service that meets the needs of patients, staff and other health professionals.
  • Be able to communicate at all levels with a professional manner, showing politeness and empathy towards patients and their families.

Responsibilities

  • Typing of medical reports/patient details onto a computerised system.
  • Booking out and despatch of reports and films.
  • Dealing with correspondence, incoming and outgoing, that any senior member of the department may require.
  • Dealing with telephone enquiries from hospital staff, outside agencies and patients.
  • General clerical duties which include filing, photocopying and faxing.
  • Arranging ambulance transport, portering services or nurse escorts for patients.
  • Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries.
  • To liaise with colleagues and other disciplines as necessary.
  • To maintain knowledge of office equipment based in the Department.
  • To participate in the appraisal process as outlined by Trust policies and procedures.
  • To take on additional and changing duties commensurate with the grade as defined by the Office/Administration Manager in response to demands made upon the Department.

FAQs

What are the main responsibilities of a Clerk/Typist in the Surgical Oncology department?

The main responsibilities include typing medical reports, clinic letters, and discharge summaries; handling telephone enquiries; supporting referrals to treatment targets; booking reports and films; and performing general clerical duties such as filing and photocopying.

What qualifications are preferred for this role?

A desired qualification is RSA II in audio typing or equivalent experience, along with a good standard of English.

Who does the Clerk/Typist report to?

The Clerk/Typist reports to the APSC (Assistant Patient Services Co-Ordinator).

What kind of support is provided to new employees?

We offer support through a structured period of induction and opportunities for professional development in a supportive environment.

What are the core values associated with this position?

The core values include being patient-centered, collaborative, fair, accountable, and empowered, along with having a pleasant and friendly nature and a flexible work approach.

Are there additional duties that the Clerk/Typist may be required to perform?

Yes, the Clerk/Typist may be required to take on additional and changing duties as defined by the Office/Administration Manager in response to departmental demands.

What is the work environment like within the Breast and Endocrine team?

The work environment is supportive and encouraging, working closely with the consultant body.

Is experience in reception duties required for this position?

While it is not explicitly stated as a requirement, the role includes providing cover in reception and dealing with queries from patients and staff, indicating that experience would be beneficial.

How does the organization support collaboration within the team?

The organization encourages liaison with colleagues and other disciplines as necessary to foster collaboration.

Is a sense of humor considered important for this role?

Yes, having a sense of humor is considered advantageous, along with being mature, pleasant, and friendly.

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Leeds Teaching Hospitals NHS Trust

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

We are one of the largest and busiest acute hospital trusts in Europe and we provide healthcare and specialist services for people from the city of Leeds, Yorkshire and the Humber and beyond. We play an important role in the training and education of medical, nursing and dental students, and are a centre of world-class research and pioneering new treatments. Leeds Teaching Hospitals has a budget of £1.4 billion and employs around 20,000 people. Our care and clinical expertise is delivered from seven hospitals on five sites, and they are all joined by our vision to be the best for specialist and integrated care. This includes St James's University Hospital, Leeds General Infirmary, Leeds Children's Hospital, Leeds Dental Institute, Chapel Allerton Hospital, Seacroft Hospital and Wharfedale Hospital. Our staff helped to define the values and behaviours that we should work to, and this has become known as The Leeds Way. This forms the foundation of our culture, our ethos and how we work every day.

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