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Client Account Manager II - New York

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Pinterest

20d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
  • £72.1K - £129.5K
  • New York City

AI generated summary

  • You must have digital advertising sales experience, be skilled in data-backed storytelling, excel in managing forecasts and goals, possess strong communication skills, work well in fast-paced environments, and be an expert in digital advertising technologies.
  • You will build relationships, provide campaign insights, optimize strategies, and drive performance for partners. Handle client meetings, upsell, pitch new products, and ensure client satisfaction daily at Pinterest.

Requirements

  • Digital advertising sales experience, managing high value relationships, driving strategic learning agendas and owning client communication.
  • Track record of compelling data-backed storytelling and recommendations.
  • Expert in managing forecasts and achieving goals.
  • Strong communication skills in person, on the phone, and through email.
  • A team player who’s able to work in a fast-paced environment with technical and non-technical teams.
  • Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge.
  • Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies.

Responsibilities

  • Build and nurture relationships with our Partners, proactively reaching out to partners regarding campaign performance, optimizations, updates, and opportunities.
  • Ensure that our partners objectives and requirements are met by liaising between them and our internal teams ( Measurement & Insights, Product Marketing, Creative Strategy, etc)
  • Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed.
  • Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc.
  • Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Interpret and communicate campaign results so that the customer sees impact. Evaluate if a digital media campaign is successful and how to troubleshoot. Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct.
  • Actively engaging in client meetings to understand their key objectives and challenges. Presenting and explaining complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets.
  • Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed.
  • Pitch new performance products and campaign best practices at scale.

FAQs

What is the mission of Pinterest?

The mission of Pinterest is to help people find inspiration, dream about new possibilities, and plan for what matters most.

What will I be challenged to do in this role?

In this role, you will be challenged to uphold Pinterest's mission and push the company forward by helping Pinners make their lives better in the positive corner of the internet.

How can my skills and experiences complement the responsibilities of this role?

You can think through your relevant and transferable skills from prior experiences to see how they may complement the expectations of the Client Account Manager II position at Pinterest.

Bring everyone the inspiration to create a life they love.

Technology
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Pinterest's mission is to bring everyone the inspiration to create a life they love. It’s the biggest dataset of ideas ever assembled, with over 200 billion recipes, home hacks, style inspiration and other ideas to try. More than 430 million people around the world use Pinterest to dream about, plan and prepare for things they want to do in life.