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Client Account Manager II - New York



22d ago

  • Job
    Senior Level
  • Sales & Business Development
  • $72.1K - $129.5K
  • New York City

AI generated summary

  • You need digital advertising sales expertise, strong communication skills, data-driven storytelling abilities, and technical proficiency in digital advertising technologies to succeed in this client account manager role in New York.
  • You will manage client accounts, optimize campaign performance, drive revenue growth, provide insights, and pitch new products at scale for Pinterest in New York.


  • Digital advertising sales experience, managing high value relationships, driving strategic learning agendas and owning client communication.
  • Track record of compelling data-backed storytelling and recommendations.
  • Expert in managing forecasts and achieving goals.
  • Strong communication skills in person, on the phone, and through email.
  • A team player who’s able to work in a fast-paced environment with technical and non-technical teams.
  • Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge.
  • Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies.


  • Build and nurture relationships with our Partners, proactively reaching out to partners regarding campaign performance, optimizations, updates, and opportunities.
  • Ensure that our partners objectives and requirements are met by liaising between them and our internal teams ( Measurement & Insights, Product Marketing, Creative Strategy, etc).
  • Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed.
  • Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc.
  • Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Interpret and communicate campaign results so that the customer sees impact. Evaluate if a digital media campaign is successful and how to troubleshoot. Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct.
  • Actively engaging in client meetings to understand their key objectives and challenges. Presenting and explaining complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets.
  • Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed.
  • Pitch new performance products and campaign best practices at scale.


What are the main responsibilities of a Client Account Manager II in New York?

The main responsibilities include managing client accounts, developing and maintaining relationships with clients, understanding client needs and goals, creating and implementing strategies to meet those needs, and ensuring client satisfaction.

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Pinterest's mission is to bring everyone the inspiration to create a life they love. It’s the biggest dataset of ideas ever assembled, with over 200 billion recipes, home hacks, style inspiration and other ideas to try. More than 430 million people around the world use Pinterest to dream about, plan and prepare for things they want to do in life.