Client Advisor - Miami, FL - Aventura

Fendi

Jun 28, 2024

Applications are closed

Job
Full-time
Junior & Mid Level
Hospitality & Retail
Miami

Requirements

Minimum 2 years’ experience, luxury retail preferred
Strong drive for results; goal oriented
Excellent communication skills: the ability to communicate effectively both verbally and in writing
Ability to use POS system and its inventory management functions
RTW experience preferred
Foreign language skills are a plus
Ability to work in a collaborative team environment
Ability to lift boxes / weight up to 10lbs
Minimum High School Diploma
Organizational and strong digital literacy required
Must have flexible availability, some nights, weekends, and holidays

Responsibilities

Achieve all Client Advisor critical metrics and CRM requirements.
Meet or exceed store, category, and individual sales goals.
Follow all store guidelines.
Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.
Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
Adhere to all store policies and procedures.
Participate in vital stocking/restocking of the store.
Proficient and accurate use of POS system and other software as the need arises, updating customer database.
Acquire product knowledge, company information and history.
Keep up to date with company news and be familiar with the competition.
Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards.
Perform regular store maintenance functions as needed or assigned.
May have responsibility for opening/closing the store as needed, including morning team meetings.
Assist in maintaining visual standards with direction from VM, corporate and management.
Must maintain open/ongoing communication and positive relationship with store management, peers, and other levels of company personnel.
Be a positive role model, always representing the brand appropriately.
Participate in the training of new Client Advisors (product knowledge, store procedures, company policies).
Participate and prepare for monthly team meetings.
Adhere to loss prevention standards.
Follow all health and safety guidelines.

FAQs

What are the key responsibilities of a Client Advisor at FENDI in Miami, FL - Aventura?

The key responsibilities of a Client Advisor at FENDI in Miami, FL - Aventura include achieving all Client Advisor critical metrics and CRM requirements, meeting or exceeding sales goals, building and maintaining client books, assisting with special requests, following all store guidelines, and participating in store maintenance functions.

What qualifications are required for the Client Advisor position at FENDI in Miami, FL - Aventura?

Qualifications required for the Client Advisor position at FENDI in Miami, FL - Aventura include a minimum of 2 years’ experience in luxury retail, strong drive for results, excellent communication skills, the ability to use POS systems, experience in RTW, foreign language skills (preferred), flexibility in availability, and a minimum High School Diploma.

Fendi

Retail & Consumer Goods

Industry

1001-5000

Employees

1925

Founded Year

Mission & Purpose

The house of FENDI was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first FENDI boutique – a handbag shop and fur workshop followed. Soon winning international acclaim, FENDI emerged as a brand renowned for its elegance, craftsmanship, innovation and style. The collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years, in 1992 Silvia Venturini Fendi seconded him in the Artistic Direction. In 1994 she is given responsibility of Leather Goods Accessories and then the direction of the Menswear line. In 2000 the LVMH Group acquires FENDI becoming in 2001 its majority shareholder. In September 2020 Kim Jones is appointed Artistic Director of Couture and Womenswear, while Delfina Delettrez Fendi, fourth generation of the Fendi family, joins the Maison as Artistic Director of Jewelry. Today FENDI is synonymous with quality, tradition, experimentation and creativity.