Logo of Huzzle

Client Advisor - Prada Beverly Hills

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Beverly Hills

AI generated summary

  • You must have a passion for sales and human relations, with strong problem-solving skills and a love for luxury/fashion. Building lasting relationships, teamwork, excellent communication, and knowledge of art/design are essential. Fluency in English is a must.
  • You will manage sales, understand customer needs, present products, promote cross-selling, handle complaints, and ensure product knowledge and inventory management in a luxury retail setting.

Requirements

  • Passion for human relations and sales
  • Problem solving, curiosity and interest in luxury/fashion, art and design
  • Experience of building a long-lasting relationship with clients
  • Being able to work in team as well as alone
  • Excellent communication and interpersonal skills
  • Passion and knowledge of the managed product category
  • English is a must other languages are a plus

Responsibilities

  • SALES:
  • Manage sales and optimize each step of the sales process.
  • Understand the customer’s needs, both expressed and hidden.
  • Present and value the product range.
  • Boost cross-selling and additional sales.
  • Accompany the customer to the cash counter, prepares the packaging and, if necessary, manages the payment.
  • Deal with complaints, eventually with the manager’ support.
  • Get deep knowledge of all the products in the assigned Product category.
  • Ensure the correct management (cleaning, care, replacement) of the products in the department.
  • Know available products in stock.

FAQs

What is the main purpose of the Client Advisor role at Prada Beverly Hills?

The main purpose of the Client Advisor role is to represent the company towards customers and achieve both quantitative and qualitative objectives for the department and the store.

What are the key responsibilities of a Client Advisor at Prada Beverly Hills?

The key responsibilities include managing sales, understanding customer needs, presenting and valuing the product range, boosting cross-selling, handling complaints, ensuring product management, and having deep knowledge of all products in the assigned category.

What skills and qualities are important for a Client Advisor at Prada Beverly Hills?

Important skills and qualities include a passion for human relations and sales, problem-solving abilities, curiosity in luxury/fashion, art, and design, experience in building client relationships, ability to work in a team or independently, excellent communication skills, passion and knowledge of the product category, and proficiency in English (other languages are a plus).

How can a Client Advisor at Prada Beverly Hills excel in their role?

A Client Advisor can excel in their role by demonstrating strong interpersonal skills, actively listening to customer needs, being proactive in sales, maintaining product knowledge, providing excellent customer service, and continuously seeking to improve and learn in the luxury retail industry.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church’s, Car Shoe, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 612 stores as well as e-commerce channels, selected e-tailers, and department stores around the world. The Group, which also operates in the eyewear and fragrances sector through licensing agreements, has 24 owned factories and approximately thirteen thousand employees. The company is listed on the Hong Kong Stock Exchange as 1913.HK.