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Client Executive

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ION

1mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    Sales & Business Development
  • Milan
  • Quick Apply

AI generated summary

  • You must have a master’s in management or engineering, experience in consulting, strong FSI skills, commercial acumen, consultative selling abilities, and fluency in Italian and English.
  • You will nurture client relationships, develop strategic plans, identify opportunities, collaborate with teams, manage proposals, ensure documentation, meet financial and satisfaction goals, and support product transitions.

Requirements

  • · Master’s degree in management, Engineering or in a quantitative field (with honors).
  • · Proven experience in leading consulting companies (Big Four / IT Consulting / Strategy).
  • · Strong FSI/Core Banking skills.
  • · High commercial acumen and strong interpersonal skills.
  • · Consultative Selling capabilities.
  • · Excellent knowledge of the Italian and English language.

Responsibilities

  • Interact and nurture relationships with clients, while ensuring their needs are met in the best interest of the clients and the Company.
  • Develop a Strategic Account Plan for the Clients of the assigned territory, analyzing for each of them the market context, the main challenges and opportunities, the execution capabilities, and mapping Cedacri’s products and services that can support their business transformation roadmap.
  • Position Cedacri as a key partner for each Client while they develop their long-term Strategic Plan.
  • Detail Unique Value Propositions for each client by working with methos and consultative selling skills to the map of each client detailed processes, to be relevant in the partnership Cedacri can build with them.
  • Identify and qualify up-selling and cross-selling opportunities
  • Collaborate with the sales team and the other functions within the Company (i.e., Operations, Products, Finance, Procurement, Legal).
  • Manage a portfolio of business opportunities that matches the growth ambition of Cedacri on the assigned territory and orchestrate the commercial activities to move the opportunities into real business and delivery activities in a timely manner.
  • Qualify opportunities that are matching your clients’ needs and are leveraging current and future Cedacri’s capabilities.
  • Deliver proposals with high quality standards and in a timely manner.
  • Keep records and maintain documentation of client interactions
  • Contribute to manage all the commercial documentation according to ION standard templates and processes
  • Meet financial objectives on the assigned territory in terms of Pipeline, Intake, Revenue.
  • Meet Customer Satisfaction objectives on the assigned territory.
  • Ensure diligence and thoroughness for both internal and external communications, analysis, and processes.
  • Actively participate to Contracts’ renewal processes, contributing to the right understanding of each assigned Client of the value of standardized, clear T&Cs.
  • Participate to the strategic shift of Cedacri, by supporting the transition process of the company’s service model towards a Product based model according to ION Groups’ vision.
  • We might ask you to perform other tasks and duties as your role expands.

FAQs

What is the main focus of the Client Executive role?

The main focus of the Client Executive role is to interact with clients, nurture relationships, develop strategic account plans, and position Cedacri as a key partner to support their business transformation.

What qualifications are required for the Client Executive position?

Candidates should have a Master's degree in management, engineering, or a quantitative field, along with proven experience in leading consulting companies (such as Big Four, IT Consulting, or Strategy).

What skills are necessary for success in this role?

Necessary skills include strong FSI/Core Banking knowledge, high commercial acumen, strong interpersonal skills, consultative selling capabilities, and excellent knowledge of both Italian and English languages.

Where is this position located?

The position is located in Milan.

What type of contract is offered for the Client Executive role?

A permanent employment contract is offered for this position.

Are there opportunities for professional growth in this role?

Yes, the role is set in a dynamic and innovative environment, providing opportunities to collaborate with cross-functional teams and contribute to the strategic shift of Cedacri towards a product-based model.

Will I need to handle clients from specific industries?

Yes, the role focuses on serving financial institutions, trading firms, central banks, governments, and corporations.

Is knowledge of Italian language important for this position?

Yes, excellent knowledge of the Italian language is required for effective communication with clients.

Will I be involved in proposal delivery?

Yes, as part of the role, you will be responsible for delivering high-quality proposals in a timely manner.

How does Cedacri prioritize candidates with disabilities?

According to Italian Law (L.68/99), candidates from the disability list will be given priority during the hiring process.

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ION

Innovation through automation

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

We’re visionary innovators who are delivering mission-critical trading and workflow automation software to financial institutions, corporations, central banks, and governments. By combining our passion for automation with a strategic view on the industries we serve, we design solutions that improve decision-making, simplify complex processes, and empower people. Simply put, we help our customers do more, faster and better than before. We believe our investments in research and development are shaping the future of automation and enabling our customers to transform their business. And we embrace the power of community, working with each other and with our customers to succeed through a positive culture of continuous improvement.