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Client HR Business Partner

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ADP

1mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Thousand Oaks
    Remote

AI generated summary

  • You need 5-8 years in consulting or HR, customer service expertise, and either a college degree or equivalent experience. HR certification is preferred, or be willing to pursue it.
  • You will troubleshoot client issues, communicate effectively, exceed expectations, provide best practice recommendations, and educate team members on HR solutions and ADP products.

Requirements

  • At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
  • At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results
  • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • HR Certification or willing to pursue in the first year

Responsibilities

  • Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
  • Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
  • Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.

FAQs

Do we support remote work?

Yes, this position is home-based and located in Southern Ventura County, supporting clients in that area.

What are the primary responsibilities of the Client HR Business Partner?

The primary responsibilities include researching, troubleshooting, and resolving client HR issues, communicating effectively to exceed client expectations, and providing recommendations and education to clients and ADP leadership.

What qualifications are required for this position?

Candidates must have at least 5-8 years of professional consulting experience or equivalent experience in a systems-related organization, as well as 5-8 years of experience in a customer service or human resources environment.

Is a college degree required for this role?

A college degree is not required; relevant experience, including military experience, is acceptable.

Are there any preferred qualifications for applicants?

Yes, having an HR certification or a willingness to pursue one in the first year is considered a bonus point for applicants.

What kind of training and development opportunities does ADP provide?

ADP offers award-winning training, ongoing development, and mentorship opportunities to support career growth.

What benefits are offered to employees?

ADP provides best-in-class benefits starting on Day 1, including medical, dental, vision, life insurance, retirement savings, wellness programs, personal days, vacation, and paid volunteer time off.

What is the compensation range for this position?

The compensation for this role is $57,100.00 - $116,100.00 per year.

How does ADP prioritize diversity and inclusion in the workplace?

ADP is committed to an inclusive, diverse, and equitable workplace and provides equal employment opportunities regardless of any protected characteristic.

Can I apply for this position if I am a veteran?

Yes, ADP values the unique talents and experiences that veterans bring and encourages military candidates to apply.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings