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Client HR Business Partner

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ADP

2mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Camarillo
    Remote

AI generated summary

  • You need 5-8 years in consulting or HR, customer service, and strong results. A degree isn't mandatory. Military experience and HR certification pursuit within a year are valued.
  • You will troubleshoot client issues, exceed expectations through clear communication, and provide recommendations while educating teams on best practices and ADP solutions.

Requirements

  • At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
  • At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results
  • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • HR Certification or willing to pursue in the first year

Responsibilities

  • Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
  • Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
  • Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.

FAQs

Is this position fully remote?

Yes, this position is home-based and supports clients in Southern Ventura County.

What kind of training can I expect?

You will receive access to award-winning training and world-class service guidelines designed to help you achieve success, growth, and continued learning.

What qualifications are required for this role?

You need at least 5-8 years of professional consulting experience or equivalent experience in a customer service or human resources environment.

Is a college degree required for this position?

A college degree is preferred but not required. Relevant experience or military experience may be acceptable.

Are there opportunities for career advancement?

Yes, ADP provides career advancement opportunities throughout your career journey.

What benefits does ADP offer?

ADP offers a comprehensive benefits package including medical, dental, vision, life insurance, matched retirement savings, wellness programs, and more.

Do we support diversity and inclusion in the workplace?

Yes, ADP is committed to fostering an inclusive, diverse, and equitable workplace.

What is the expected salary range for this role?

The compensation for this role is between $57,100.00 and $116,100.00 per year, depending on location, skills, and relevant experience.

What are the primary responsibilities of a Client HR Business Partner?

Responsibilities include researching, troubleshooting, and resolving client HR issues, exceeding client expectations, and providing recommendations and education.

Is there an emphasis on mental health and well-being at ADP?

Yes, ADP emphasizes mental health and well-being, providing resources to support associates in taking care of themselves.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings