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Client HR Business Partner

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ADP

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    People, HR & Administration
  • Boston
    Remote

AI generated summary

  • You need 3-5 years in consulting or HR, customer service experience, skills over a degree, and a willingness to pursue HR certification. Military experience is valued.
  • You will troubleshoot client issues, exceed expectations through strong communication, and provide expert recommendations and training on HR solutions and best practices.

Requirements

  • At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
  • At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results
  • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • HR Certification or willing to pursue in the first year

Responsibilities

  • Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
  • Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
  • Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.

FAQs

Do we support remote work?

Yes, this position is a work-from-home role, but candidates must reside in the Boston metro, North Shore, or South Shore area.

What is the job title for this position?

The job title is Client HR Business Partner.

What qualifications are required for this position?

Candidates need at least 3-5 years of professional consulting experience or equivalent experience, along with 3-5 years in a customer service or human resources environment, proven to produce positive results.

Is a college degree required for this position?

A college degree is not required; acceptable experiences may include military experience or the relevant experience noted.

Are there opportunities for career advancement?

Yes, ADP offers career advancement opportunities throughout your career journey.

What kind of training does ADP provide?

ADP provides award-winning training and world-class service guidelines to help employees achieve success, growth, and continued learning.

Is there a focus on diversity and inclusion at ADP?

Yes, ADP is committed to an inclusive, diverse, and equitable workplace.

What activities can I expect in a typical workday?

You can expect to research, troubleshoot, and resolve client issues, communicate expectations, and provide recommendations and education to clients.

Are there benefits for working at ADP?

Yes, ADP offers best-in-class benefits starting on Day 1, including a focus on mental health and well-being.

Is there support for volunteering at ADP?

Yes, employees are granted company-paid time off for volunteering for causes they care about.

Do we provide HR certification support?

Yes, candidates with HR certification or a willingness to pursue certification in the first year are preferred.

Will I have the opportunity to share knowledge with other consultants?

Yes, you’ll have the opportunity to share knowledge and best practices with less experienced Consultants and Specialists at ADP.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings