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Client HR Business Partner

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ADP

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    People, HR & Administration
  • Nashville

AI generated summary

  • You need 3-5 years in consulting or HR, customer service success, and either a degree, relevant experience, or military background. HR certification is preferred in the first year.
  • You will resolve client HR issues, proactively educate clients on best practices, communicate effectively, and exceed expectations while mentoring less experienced team members.

Requirements

  • At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
  • At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results
  • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • HR Certification or willing to pursue in the first year

Responsibilities

  • Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
  • Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
  • Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.

FAQs

What is the job title for this position?

The job title is Client HR Business Partner.

Where is this position based?

This position is based in the Nashville Metro area and allows for remote work.

What type of experience is required for this role?

The role requires at least 3-5 years of professional consulting experience or equivalent experience in a customer service or human resources environment.

Is a college degree required for this position?

A college degree is preferred but not required; relevant experience or military experience may be accepted in lieu of a degree.

What are the primary responsibilities of this role?

The primary responsibilities include researching, troubleshooting, and resolving client HR issues, exceeding client expectations through communication, and providing recommendations and education on best practices.

What qualities are important for success in this role?

Important qualities include strong interpersonal skills, effective communication, problem-solving abilities, and the capacity to build rapport and trust with clients.

Are there opportunities for career advancement in this position?

Yes, there are career advancement opportunities available throughout your career journey at ADP.

What type of training does ADP provide for employees?

ADP provides award-winning training and ongoing development programs to help employees achieve success and continued learning.

Does ADP offer any benefits to employees?

Yes, ADP offers best-in-class benefits starting on Day 1, as well as support for mental health and well-being, including company-paid time off for volunteering.

Is there a focus on diversity and inclusion at ADP?

Yes, ADP is committed to fostering an inclusive, diverse, and equitable workplace and values diverse perspectives and insights.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings