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Client HRBP II

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ADP

22d ago

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    People, HR & Administration
  • Tempe

AI generated summary

  • You should have 3-5 years in consulting or HR, customer service experience, and be open to pursuing HR certification. Military background is also valued. College degree not mandatory.
  • You will troubleshoot and resolve client issues, exceed expectations through strong communication, prioritize tasks, and recommend best practices while educating less experienced colleagues.

Requirements

  • At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
  • At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results
  • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • HR Certification or willing to pursue in the first year

Responsibilities

  • Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
  • Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
  • Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.

FAQs

What is the job title for this position?

The job title is Client HRBP II.

What is the primary responsibility of a Human Resources Consultant at ADP?

The primary responsibility is to serve as a trusted advisor to clients, using HR experience and ADP product expertise to solve critical business challenges.

How many years of experience in consulting or HR are required for this position?

At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization is required.

Is a college degree necessary for this position?

A college degree is not required; relevant experience or military experience is acceptable.

Are there opportunities for career advancement within ADP?

Yes, ADP offers career advancement opportunities throughout your career journey.

What kind of training does ADP provide for this role?

ADP provides award-winning training and world-class service guidelines to help achieve success, growth, and continuous learning.

Will I be working independently or as part of a team?

You will work independently to resolve issues while also collaborating with both external clients and internal partners.

Is there room for further learning and development in this role?

Yes, there are ongoing training, development, and mentorship opportunities available for continuous learning.

Does ADP have a commitment to diversity and inclusion?

Yes, ADP is committed to maintaining an inclusive, diverse, and equitable workplace.

What benefits does ADP offer regarding health and well-being?

ADP offers best-in-class benefits starting on Day 1 and emphasizes the importance of mental health and well-being for all associates.

Can I pursue HR certification while working in this role?

Yes, it is preferred that candidates either already have HR certification or are willing to pursue it within the first year of employment.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings