FAQs
What is the primary focus of the Client Manager role?
The primary focus of the Client Manager role is to drive revenue through the Xerox Global Document Services portfolio in both new and existing clients.
What types of accounts will the Client Manager be managing?
The Client Manager will manage and grow existing accounts while also securing new logo clients.
What level of client relationships is the Client Manager expected to develop?
The Client Manager is expected to build trust and develop relationships particularly at the C and D level within client organizations.
What is required in terms of experience for this position?
A strong track record and results within an Information Technology Services organization with a minimum of 5 years of experience in selling services is required.
Are there specific industries that are preferred for this role?
Yes, experience in health and higher education vertical markets is desirable.
What skills are essential for the Client Manager role?
Excellent communication and presentation skills, proven negotiation abilities, and a demonstrated ability to engage at the Senior Executive level are essential.
Is experience with Salesforce.com necessary?
While it is not essential, experience in managing opportunity pipelines and key activities via Salesforce.com is desirable.
What competencies are expected of a Client Manager?
The Client Manager should be a collaborative team player, possess excellent prioritization and organizational skills, and have a strong attention to detail.
How will the Client Manager generate new sales pursuits?
The Client Manager will generate new sales pursuits through direct engagements with clients and by creating new opportunities within their accounts.
Does the role require a specific educational background?
A relevant university degree or postgraduate degree, such as Business Management, is desirable for this position.