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Client Relations Manager - Entry Level

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  • Job
    Full-time
    Junior & Mid Level
  • Austin

Requirements

  • Requirements Of a Client Relations Manager
  • While a background in customer service, sales, or marketing is preferred, it is not mandatory
  • Possess 1-3 years of experience in a customer-facing role to excel in managing relationships
  • Exhibit a strong desire to actively contribute to the community by supporting charitable causes
  • Available for in-person meetings and training sessions at our office
  • Comfortably address both small and large groups, displaying strong communication skills
  • Thrive in both independent and team-based work environments
  • Exemplifying a solution-oriented attitude and a willingness to support team-members

Responsibilities

  • Responsibilities Of a Client Relations Manager
  • Donor Engagement: Engage with potential donors during fundraising events, establishing strong relationships to drive charitable contributions for clientele
  • Continuous Learning: Acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training, both in-office and virtually
  • Collaborative Innovation: Contribute to daily meetings focused on understanding client requirements and brainstorming ways to optimize campaign outcomes
  • Client Relationship Maintenance: Stay informed about our charity partners' missions and follow up with potential donors (when necessary) to strengthen connections
  • Resolution of Concerns: Promptly address and resolve customer concerns, ensuring satisfaction and trust in our clients and services
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations

FAQs

Is this position entry-level?

Yes, this is an entry-level position for a Client Relations Manager.

What kind of background is preferred for this role?

While a background in customer service, sales, or marketing is preferred, it is not mandatory.

Is experience required for this position?

Candidates should possess 1-3 years of experience in a customer-facing role to excel in managing relationships.

Will there be opportunities for advancement in this role?

Yes, there is an exciting opportunity for advancement to a Management role, contingent upon successful campaign execution and demonstrated contributions.

What type of training will be provided?

The company provides ongoing professional development through educational training, both in-office and virtually.

Are there team meetings involved in this role?

Yes, there will be daily meetings focused on understanding client requirements and brainstorming campaign optimization strategies.

What is the role of a Client Relations Manager regarding donor engagement?

The Client Relations Manager will engage with potential donors during fundraising events to establish relationships and drive charitable contributions.

Will I be required to work in person?

Yes, candidates must be available for in-person meetings and training sessions at our office.

Is collaboration with other teams a part of the job?

Yes, you will collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations.

What skills are essential for this position?

Strong communication skills, problem-solving abilities, and the capacity to work independently or in a team environment are essential for this role.

Nurturing Hope, Inspiring Generosity.

Marketing & Advertising
Industry
51-200
Employees

Mission & Purpose

Zenith Inc. is an organisation dedicated to providing comprehensive support and solutions for individuals and organisations striving for success and growth. They offer a variety of services, including consulting, training, and development programs, tailored to enhance performance and drive innovation. Their ultimate mission is to enable their clients to achieve their highest potential by delivering strategic insights and practical tools. The company's purpose is to foster positive change and advancement in their clients' professional and personal lives, ultimately contributing to broader community and organisational success.

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