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Client Relationship Executive (m/f/d)

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Bird & Bird

Feb 11

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Marketing
  • Düsseldorf

Requirements

  • You have a degree or equivalent and at least several years' experience and proven track record in account management or related BD functions.
  • You are business fluent in English and ideally fluent in German.
  • As a proactive and committed employee, you are a strong team player who can interact with people at all levels. Together with other team members, you actively promote the ‘one team’ culture.
  • You have strong interpersonal and communication skills as well as strong project management skills.
  • You demonstrate integrity and professionalism as well as the ability to assess and understand the wider implications of actions.
  • You are very familiar with MS Office applications and you have an advanced knowledge of MS Excel and MS PowerPoint in particular.

Responsibilities

  • As a Client Relationship Executive (m/f/d), you will build direct relationships with clients by providing proactive solutions and managing client expectations according to their priorities and objectives. In doing so, you will emphasise the added value of working with us.
  • You will independently identify sales opportunities and create and manage their pipeline.
  • You will present relevant Bird & Bird experts to customers and attend customer meetings in person.
  • Proactively coordinate and communicate with the global client team, monitor industry and client trends and ensure that the team is always informed about client developments. You will utilise research tools such as Dun & Bradstreet, Introhive and LinkedIn or review press releases.
  • You will create reports and carry out analyses of legal spend.
  • As a client relations expert, you will implement effective feedback processes in collaboration with the client listening team.
  • You will work closely with CRM and MBD colleagues to ensure that campaigns (including events and publications) are targeted to relevant client contacts.
  • Furthermore, you will build close relationships with our partners by supporting them at client meetings, including the creation of customised documentation to help win new business.

FAQs

What location is this position based in?

This position is based in Düsseldorf.

What are the primary responsibilities of a Client Relationship Executive?

The primary responsibilities include building direct relationships with clients, managing client expectations, identifying sales opportunities, coordinating with the global client team, creating reports on legal spend, and supporting partners in client meetings.

What qualifications are needed for this role?

A degree or equivalent, several years of experience in account management or related business development functions, and fluency in English and ideally German are required for this role.

What skills are important for success in this position?

Important skills include strong interpersonal and communication skills, project management abilities, and proficiency in MS Office applications, particularly Excel and PowerPoint.

Does Bird & Bird offer training and development opportunities?

Yes, Bird & Bird offers extensive further training programs through the Bird & Bird Academy.

Is there support for work-life balance in this role?

Yes, Bird & Bird promotes work-life integration through mobile working and flexible working arrangements.

Are there additional benefits provided?

Yes, additional benefits include a monthly travel allowance, discounts at local gyms and restaurants, and support for charitable activities.

Who can I contact for more information about this position?

For more information, you can contact Simon Engelke in Human Resources at GerRecruiting@twobirds.com.

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Bird & Bird

Bird & Bird is an international law firm with a focus on helping organisations being changed by technology and the digit

Law
Industry
1001-5000
Employees
1846
Founded Year

Mission & Purpose

Bird & Bird is an international law firm with a focus on helping organisations being changed by technology and the digital world. With over 1400 lawyers in 31 offices across Europe, the Middle East and Asia-Pacific, we're ready to help you wherever you are in the world. If you'd like know more about how we work with our clients, please take a look over at our Client Solutions page.

Benefits

  • Our agile approach to office and remote working enables you to find the right balance to deliver at your best. Supporting you, our business and our clients in a flexible way.

  • Equip yourself with a broad range of technical and business skills as well as a deep understanding of business issues through our technical skills-based curriculum.

  • Family friendly policies as well as health schemes and wellbeing support.

  • Progress your career and personal development with our award-winning development programmes; from our global mentoring scheme to our bespoke coaching opportunities.

  • Competitive, market-led salary and bonus structure.

  • A flexible benefits package which allows you to tailor your benefits to your current needs and lifestyle.

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