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Job

Client Services Administrator

💼 Graduate Job

Belfast

AI generated summary

  • The ideal candidate for this Client Services Administrator role should have excellent organizational skills, attention to detail, the ability to work well under pressure, and strong communication skills. They should be proactive, adaptable, and motivated by a fast-paced environment. Experience with administrative tasks and proficiency in Microsoft Office applications is preferred, but not essential as full training will be provided.
  • The Client Services Administrator will be responsible for coordinating events, managing diaries, providing general administrative support, and ensuring smooth project delivery for clients at Sagars Accountants Ltd.

Graduate Job

Business, Operations & Strategy, Customer RelationsBelfast

Description

  • Client Services Administrator - Belfast, Full-time
  • Please note this role is advertised for employment with Think People (an AAB Group Company)
  • Do you crave lots of variety, working in a fast-paced environment? If you’re ready for a dynamic career-changing move, we would love a chat with you.

Requirements

  • We are looking for someone who enjoys taking ownership of tasks, who is highly organised, diligent and demonstrates great attention to detail. We want someone who is comfortable following documented processes and takes pride in delivering a high standard of work. You will be an excellent communicator, enjoy working in a standalone role as part of a wider team, and have a confident, can-do attitude.
  • Competencies & Personal Qualities:
  • A positive, resourceful, ‘can do’ approach, remaining adaptable to changing needs and taking pride in a job well done.
  • Calm and unflappable when under pressure, demonstrating a mature and responsible attitude.
  • Exceptional organisation and planning skills, with excellent attention to detail.
  • Proactive, taking ownership to resolve challenges and continuously improve.
  • Motivated and energised by a varied and fast-paced environment.
  • Clear, professional and assertive communication skills.
  • A strong service mentality, coupled with a team ethos.
  • Essential Criteria:
  • This role would suit a candidate eager to start their career within an administrative role and have a willingness to learn and develop
  • HNC/HND Administration & Information Technology is desired but not essential as full training will be given
  • Basic administrative skills
  • Excellent organisational skills
  • Experience of working to tight deadlines
  • Strong communication skills – both written and oral
  • Knowledge of Microsoft Outlook, Word, Excel and PowerPoint
  • Attention to detail
  • Flexible and adaptable

Education requirements

Bachelors

Area of Responsibilities

Business, Operations & Strategy
Customer Relations

Responsibilities

  • In your client services role, you will work as a key member of the delivery team, supporting administrative tasks to ensure client projects run smoothly. We are looking for someone who enjoys taking ownership of tasks, who is highly organised, diligent and demonstrates great attention to detail. We want someone who is comfortable following documented processes and takes pride in delivering a high standard of work. You will be an excellent communicator, enjoy working in a standalone role as part of a wider team, and have a confident, can-do attitude.
  • Working closely with our team of consultants, you will play a central role in the administration and planning elements of project delivery. Typical activities will include:
  • Event Administration & Diary Management:
  • Supporting the team with arranging workshops, meetings and other events on various online platforms and in physical venues.
  • Liaison with clients to schedule bookings, then subsequent diary management for consultants.
  • Setting up virtual collaborative spaces to support online workshop activities e.g. Mural, Canva.
  • Sending out pre and post workshop emails with reminders, PDFs of materials, signposts to additional information.
  • Co-ordinating workshop attendance lists and feeding back attendance records to clients.
  • General Administrative and Personal Assistant Duties:
  • Working closely to support the Project Lead, co-ordinate the administration element of reaching project milestones and keep the Lead updated on any issues or related correspondence.
  • Setting up programmes on our central records system (CRM) and supporting the administration of invoices.
  • Arrange and book external training
  • Arrange and book marketing activities
  • Ensure diaries are up to date with both client facing and business development activities
  • Travel and accommodation bookings -flights, trains, hotels etc
  • Internal training bookings and diary co-ordination, room bookings and set up
  • Event planning and hosting networking events as the business dictates
  • General administration and support activities as required to support our Chief Executive, Senior Management team and the wider business.

Details

Work type

Full time

Work mode

office

Location

Belfast