FAQs
What is the role of a Client Services Manager at Cielo?
The Client Services Manager is responsible for leading a team of recruiters to deliver high-quality services to clients, building trust and strong relationships to achieve talent acquisition partnership goals.
What are the work hours and schedule for this position?
The work schedule is from 8 am to 5 pm EST (third shift) or 9 PM CST to 6 AM CST.
What are the specific experience requirements for this position?
The position requires at least 1 year of people management experience and 3 years of recruitment and account management experience, along with strong stakeholder management skills.
Where is this job located?
The job is located in Manila, Metro Manila, Philippines, and is offered as a remote position.
What kind of leadership responsibilities does this role entail?
The Client Services Manager will lead a team of Recruiters, providing guidance, conducting performance reviews, and supporting their professional growth.
What qualifications are preferred for this position?
A bachelor’s degree in business, management, human resources, or a related field is preferred for this position.
What software proficiency is required for this role?
Strong proficiency in the Microsoft Office Suite is required, along with exposure to various recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools.
How does the Client Services Manager contribute to recruitment strategy?
The Client Services Manager drives the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans, and the utilization of cutting-edge recruitment technologies.
Are there opportunities for professional growth in this position?
Yes, the Client Services Manager will support the professional growth of direct reports and is involved in providing leadership and coaching to the team.
How does Cielo promote diversity and inclusion in their hiring process?
Cielo is an equal opportunity employer and does not discriminate against any applicant for employment based on race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by law.