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  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare

Requirements

  • We require a hardworking and enthusiastic person to join our friendly team of Clinic Coordinators in Ophthalmology
  • Excellent organisational and interpersonal skills will be required for this post, as you will be expected to communicate well with all levels of staff as well as patients and other service providers.
  • Deal with enquiries on behalf of the Clinical Teams, either by telephone, personal contact or correspondence, within agreed limits, and take appropriate action.

Responsibilities

  • You will be responsible for booking patient appointments in an outpatient clinic setting and ensuring that all clinical activity is recorded accurately.
  • Assist with the effective management of patient pathways and clinic management by ensuring that all necessary outpatient appointments are arranged on time, ensuring that all clinics are utilised to capacity, diagnostic procedures and tests are processed as requested and that patients receive timely treatment, thus meeting Trust and national standards as required.
  • Deal with enquiries on behalf of the Clinical Teams, either by telephone, personal contact or correspondence, within agreed limits, and take appropriate action.

FAQs

What are the main responsibilities of the Clinic Coordinator?

The main responsibilities include booking patient appointments in an outpatient clinic setting, ensuring accurate recording of clinical activity, managing patient pathways and clinic schedules, processing diagnostic procedures and tests, and handling enquiries on behalf of clinical teams.

What skills are required for this position?

Excellent organisational and interpersonal skills are required, along with the ability to communicate effectively with staff, patients, and service providers.

Where is Northampton General Hospital located?

Northampton General Hospital is located in Northampton, England.

What values does the Hospital Group promote?

The Hospital Group promotes the values of Compassion, Accountability, Respect, Integrity, and Courage.

Are applications encouraged from diverse backgrounds?

Yes, the Hospital Group encourages applications from individuals identifying with all protected groups, especially those from BAME, Disabled, and LGBTQ+ backgrounds, as they are underrepresented in the hospitals.

Who can I contact for more information about the position?

For further details or informal visits, you can contact Martha Tull, Administration Manager, at martha.tull@nhs.net or by phone at 01604 544705.

Is prior experience in a healthcare setting required for this role?

While the job description does not specify, relevant experience in a healthcare or clinical administrative setting is typically preferred.

What does the recruitment process involve?

The recruitment process typically involves submitting an application, attending an interview, and possibly undergoing a skills assessment, but specific details will be provided during the application phase.

Will there be opportunities for professional development?

Yes, the organization values communication and the potential for all staff to grow, which may include professional development opportunities.

What is the working environment like at the hospital?

The working environment is described as inclusive and collaborative, with active support networks for staff from diverse backgrounds to ensure a sense of belonging.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Northampton General Hospital NHS Trust provides general acute services for a population of 380,000 and hyper-acute stroke, vascular and renal services to people living throughout whole of Northamptonshire, a population of 684,000. The Trust is also an accredited cancer centre and provides cancer services to a wider population of 880,000 who live in Northamptonshire and parts of Buckinghamshire. We are one of the largest employers in Northampton and we are looking for talented nurses and doctors to join our MDT's and to deliver the best possible care to all of our patients. If you believe you can make a difference, come and join our team here at Northampton General Hospital NHS Trust.